fetch server list error 4001

Client 2.5.1.a can not get server list

Login works, severs lists are empty after a few minutes I get error message 4001 can not fatch server list ... client will now close

Things I have tried
  • FixLauncher - ran fix launcher

  • Run as Administrator - done

  • Check your computers time and date - getting time from internet server, set to Serbia as settings in my swtor account

  • Antivirus and firewall settings - eset security is in learning mode

  • Redownload swtor_setup.exe

  • NET Frameworks and Windows Update - set to automatically install

  • Complete reinstall

  • Flush your DNS cache - flushed dns

Log Details


Code:


2013-12-24T09:24:16.207872 0C2C9210 INFO Login user: nkvnkvnkv shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1908)

2013-12-24T09:24:22.839867 0C2C9210 INFO Renderer using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:513)

2013-12-24T09:25:35.240819 0C2C9210 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2013-12-24T09:25:35.240819 0C2C9210 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:501)

2013-12-24T09:25:35.748819 0C2C9210 INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:872)

2013-12-24T09:28:39.195699 0C2C9210 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2013-12-24T09:28:39.195699 0C2C9210 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:501)

2013-12-24T09:30:39.200620 0C2C9210 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2013-12-24T09:30:39.200620 0C2C9210 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:501)

2013-12-24T09:32:39.204540 0C2C9210 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2013-12-24T09:32:39.204540 0C2C9210 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:501)

2013-12-24T09:34:39.190467 0C2C9210 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2013-12-24T09:34:39.190467 0C2C9210 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:501)

2013-12-24T09:36:39.428382 0C2C9210 ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191)

2013-12-24T09:36:39.428382 0C2C9210 WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:501)

2013-12-24T09:38:16.590317 0C2C9210 INFO RemoteRenderer process shutdown complete. [Client.Shutdown](dx8_basic.cpp:OSShutDown:2453)


PC details


Code:


Processors Information

-------------------------------------------------------------------------



Processor 1                        ID = 0

        Number of cores                2 (max 2)

        Number of threads        2 (max 2)

        Name                        AMD Athlon II X2 240

        Codename                Regor

        Specification                AMD Athlon(tm) II X2 240 Processor

        Package                Socket AM3 (938)

        CPUID                        F.6.2

        Extended CPUID                10.6

        Brand ID                13

        Core Stepping                DA-C2

        Technology                45 nm

        TDP Limit                62 Watts

        Core Speed                2812.4 MHz

        Multiplier x Bus Speed        14.0 x 200.9 MHz

        HT Link speed                803.5 MHz

        Stock frequency                2800 MHz

        Instructions sets        MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, x86-64, AMD-V

        L1 Data cache                2 x 64 KBytes, 2-way set associative, 64-byte line size

        L1 Instruction cache        2 x 64 KBytes, 2-way set associative, 64-byte line size

        L2 cache                2 x 1024 KBytes, 16-way set associative, 64-byte line size

        FID/VID Control                yes

        FID range                4.0x - 14.0x

        Max VID                        1.400 V

        # of P-States                4

        P-State                        FID 0xC - VID 0x0C - IDD 23 (14.00x - 1.400 V)

        P-State                        FID 0x5 - VID 0x14 - IDD 20 (10.50x - 1.300 V)

        P-State                        FID 0x0 - VID 0x1C - IDD 19 (8.00x - 1.200 V)

        P-State                        FID 0x100 - VID 0x28 - IDD 7 (4.00x - 1.050 V)





       

Chipset

-------------------------------------------------------------------------



Northbridge                        NVIDIA MCP61 rev. A3

Southbridge                        NVIDIA MCP61 rev. A2

Graphic Interface                PCI-Express

PCI-E Link Width                x16

PCI-E Max Link Width                x16

Memory Type                        DDR2

Memory Size                        4 GBytes

Channels                        Dual, (Unganged)

Memory Frequency                334.8 MHz (3:5)

CAS# latency (CL)                5.0

RAS# to CAS# delay (tRCD)        5

RAS# Precharge (tRP)                5

Cycle Time (tRAS)                15

Bank Cycle Time (tRC)                20

Command Rate (CR)                2T

Uncore Frequency                2008.8 MHz



Monitoring

-------------------------------------------------------------------------



Mainboard Model                K9N6PGM2-V2 (MS-7309) (0x000004E4 - 0x229426EC)





Hardware Monitors

-------------------------------------------------------------------------



Hardware monitor        Fintek F71889F

        Voltage 0        3.34 Volts [0xD1] (+3.3V)

        Voltage 1        1.38 Volts [0xAD] (CPU VCORE)

        Voltage 2        2.03 Volts [0x7F] (VIN2)

        Voltage 3        1.40 Volts [0x77] (VIN3)

        Voltage 4        5.09 Volts [0x79] (+5V)

        Voltage 5        12.32 Volts [0x8C] (+12V)

        Voltage 7        3.31 Volts [0xCF] (VSB3V)

        Voltage 8        3.09 Volts [0xC1] (VBAT)

        Temperature 0        36C (96F) [0x24] (TMPIN0)

        Temperature 1        37C (98F) [0x25] (TMPIN1)

        Fan 0                3030 RPM [0x1EF] (FANIN0)

        Fan PWM 0        100 pc [0xFF] (CPU)

        Fan PWM 1        100 pc [0xFF] (System Fan 1)

        Fan PWM 2        100 pc [0xFF] (System Fan 2)

        Fan PWM 3        100 pc [0xFF] (System Fan 3)

Hardware monitor        NVIDIA I/O

        Temperature 0        44C (111F) [0x2C] (TMPIN0)



Hardware monitor        NVIDIA NVAPI

        Voltage 0        1.00 Volts [0x3E8] (VIN0)

        Temperature 0        44C (111F) [0x2C] (TMPIN0)

        Fan PWM 0        25 pc [0x19] (FANPWMIN0)



Graphics

-------------------------------------------------------------------------



Number of adapters                1



Graphic APIs

-------------------------------------------------------------------------



API                                NVIDIA I/O

API                                NVIDIA NVAPI



Display Adapters

-------------------------------------------------------------------------



Display adapter 0       

        Name                        NVIDIA GeForce GT 220

        Revision                A2

        Codename                GT216

        Technology                40 nm

        Memory size                1024 MB

        PCI device                bus 2 (0x2), device 0 (0x0), function 0 (0x0)

        Vendor ID                0x10DE (0x1462)

        Model ID                0x0A20 (0x2022)

        Performance Level        Default

                Core clock        135.0 MHz

                Shader clock        270.0 MHz

                Memory clock        135.0 MHz

        Performance Level        2D Desktop

                Core clock        405.0 MHz

                Shader clock        810.0 MHz

                Memory clock        324.0 MHz

        Performance Level        3D Applications

                Core clock        625.0 MHz

                Shader clock        1360.0 MHz

                Memory clock        405.0 MHz



Win32_VideoController                AdapterRAM = 0x40000000 (1073741824)

Win32_VideoController                DriverVersion = 9.18.13.3182

Win32_VideoController                DriverDate = 11/11/2013



Software

-------------------------------------------------------------------------



Windows Version                        Microsoft Windows 8.1 (6.3) 32-bit  (Build 9600)

DirectX Version                        11.0


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