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Using the Bounty Hunter with light side responses
With the new build I decided to try out a Bounty Hunter and choose "light side" responses. It doesn't matter if your Empire or Rebellion, you can go light/dark on either side. Bounty Hunters are empir..
Lost 1,5 million credits, after multiple days no response and ticket vanished
Hello,
I am writing this because a few days back, I was selling some gear to the Security Key vendor on the Imperial Fleet. While I was doing.....
Issue unresolved, and a less than stellar response
Alright so I'm a Jedi Sage. Last night I was helping my friend out with his class quest with some other friends as well. We finished things up on.....
Customer Response Time - Very Good
I recently had a serious issue and it was resolved within an hour of submitting a ticket. :eek:
I just wanted to thank those working behind the.....
Five days and still no ticket response.
I am not going to make a flame thread here about how I hate BW now because of an issue in a game, but to say the least I am a bit disappointed in how.....
Customer Support - ticket response time (non-technical issue)
Greetings,
more than a week ago, i submitted a ticket about non-technical issue (on behalf of larger group of players).
Ticket contained all.....
Stop the "canned" responses
Please stop the "canned" responses and fix issues with the game. Getting the same response 4 times and doing nothing about it does nothing for your.....
Ticket Response
So I got a response to a loot ticket from over 2 weeks ago today. It was a generic response saying I should log out and try looting again.
I.....
PVP Healing - Response from CS
I decided to ignore the forums and go straight to the CS team with an in game ticket describing the state of play with the current pvp and in.....
Ticket Closed with no response
I opened a ticket regarding not recieving the Containment Officer title and the ticket was closed and no response was given. What do I need to do to.....
The response on this thread was not reassuringg at all.
http://www.swtor.com/community/showthread.php?t=460060
I don't know if anyone else had a chance to view this gem. But...
No cross server pvp?.....
Turnaround on email responses?
Hey there- I've sent several emails to communitysuport@swtor.com and support@swtor.com, but to date have not received any response except the generic.....
Response to Bioware's Official Response
---Quote---
Daitenzin: Does the team have any concerns about how the 1.3 changes will affect how Assassins/Shadows will perform as tanks compared.....
This is why players unsub: Response to ticket 5732746
I clicked on the new LFG feature in game and, after making sure all the destinations were selected and the green, "Daily Reward Available" was.....
Errors and crashes, ticket submitted 2 days ago no response.
I submitted this information via email ticket with no response. Maybe I'll have better luck here.
When playing the game, I get what is like an.....
Customer Support: Delayed Email Responses & Phone Service Currently Unavailable
Hello everyone. Customer Support is currently experiencing an issue that could cause a delay in responding to players via email.
This will not.....
LFG Tool Bug, no BH Comms, no response to ticket
Here we go again.......
Ran a HM FP using the LFG tool. Again, got all quests for all FP's, cleaned up the quest log, zoned in, ran and completed.....
Average Ticket Response Time
Just wondering what the average turn around is? I filed a ticket on Sunday and haven't gotten a response yet. It's about 2 hours away from Thursday......
3-days and no response to failed launcher ticket
I don't understand why comments are being posted about the launcher not working and we keep getting the same recycled ******** answers. I've had.....
Expected Response Times
What is the typical response time from support@swtor.com? I only renewed for a month!..
Ticket Response Time
Hi,
I've had a ticket open for close to 4 days now and have not received a response yet.
Is there any particular reason for such an.....
Long delay in ticket response
I have two tickets opened, one for a missing comms box from 9/30 and another for a guildie that I, as the guild master, cannot set access on from.....
What is the current response time for a in-game ticket?
Because I have a ticket that is sitting at over a week old. I originally mistakenly inputted it was a bug report which was automatically closed out.....
Confused about Ticket Response
I had two tickets open yesterday the 14th about bugs that got closed and answered within hours but my ticket from a day or so before didn't? Is it.....
20% Load Screen - Temp Fix - Work around to CSM's USELESS RESPONSES.
I was going to wait until the new patch to kick in with hopes the development team would redeem themselves in my eyes. But as it stands having pages.....
Bug with Nightmare KP loot, In game CS gives inaccurate form response....
Bioware, I submitted two tickets about this regarding one weeks raid. The issue is that nightmare Karaggas Palace is not dropping the guaranteed.....
7 days, no response
Ticket # 6633751 from the server instability evening. Lost mats that customer service *apparently* does not want to deal with.
Post your ticket.....
No response from EA Customer Support?
I placed a complaint to the online messaging system for SWTOR. I articulated my issues, and asked for resolutions. Instead, I haven't heard anything.....
ETA on Ticket Responses? 8 Days and counting
Ticket open 8 days now with no response.....seems a bit excessive....is there some sort of extended wait time going on?..
No customer service response
Ticket opened 10/13. Closed today with the only response being an email saying nothing about fixing me being gated on a quest.
Fix it today...
7 days and no response to ingame ticket
Hi Guys,
Not hating!
is 7 days a long time to wait for a ticket to be answered?
I've put in other tickets but never had to wait more than a.....
Customer service response time
How long does it take for Customer service to reply back to you on average, i sent a email last Tuesday i think and yesterday but still no reply. Any.....
Stop cutting and pasting hk-51 response!
My title says it. I've sent in two tickets having NOTHING to do with HK-51, one of which was actually a report of a player being very vulgar and.....
4 tickets open, no response going back to middel of the week now
I now have four ticekts open, the first was opened mid week i think it was wenesday maybe thursday i have had no reponse to any ticekts and am.....
Ticket in the 15th its now the 26th and still no response.
Okay this is getting to be a damn joke , you guys seriously are so damn broke you cant keep staff on through the holidays ? Its been since the 15th.....
3 Weeks for a ticket response
You know having two kids, two dogs, and a wife I try to be ultra patient. One of those has been diagnosis with hyperactivity -- which means i have.....
3rd ticket in two days placed and no response
Greetings,
Yesterday i logged on to my alt imperial toon Shalamar the guild leader of chilastra's exiles guild on the shadowlands server . i.....
6 days and still waiting for response to my in-game ticket... normal?
I submitted in-game ticket for some help on December 1st. I have been waiting for in-game help but I have not received any response and 6 days later.....
week with a ticket and no response?
Not going to lie. Ive had a ticket open for a week and am slightly irritated with the response time, simple fix ticket. Missing Cartel double ended.....
Trooper Class Quest broken - no response on ticket
Hey guys. I recently came back to TOR and was looking forward to completing some of my class quests but unfortunately, my Trooper quest is frozen.
.....
APAC Server: Immediate Bioware Management Response
---Quote---
Quote:
Quote: Originally Posted by Cerimon
Greetings Scorpiooooo,
We are aware that some players are calling for the character.....
6 days later...STILL no response to my ticket
Okay, so I'm pretty fed up at this point. Like so many others (based on the number of threads) I did not get my monthly allotment of Cartel Coins.....
Heroic Space mission, other bugs, and their response to them.
Patch 1.6 came out on the 11th if I'm not mistaken. By the 14th they were not only aware of certain bugs that completely broke the new space.....
we demand a response!
why is it you were able to ban/suspend accounts that used the space mission bot but you are not banning and or suspending obvious hackers which.....
Low FPS/sluggish screen response near grass and foliage
Hello there,
I just rebuilt my rig. SWTOR seems to be running a lot better with my new hardware:
i5 3570k @4ghz
Nvidia GTX 560
8gb DDR3
6.0.....
No In Game Ticket response 9 days after submission
So the title pretty much covers it. I have had no response on a ticket submitted 9 days ago. My guild mate has a longer non response. What is.....
Response time on ticket...
Hi - I logged an in-game ticket four days ago and haven't heard an iota from anyone in regards to it. I understand it's the holiday season and all -.....
Ticker response time
Does anyone know how long it takes for someone to respond to a ticket? I opened one about 4 days ago concerning a character i mistakenly deleted,.....
Customer Service ticket no response. 2 weeks.
Ticket Number: 7841008
This is such a serious issue for me and ive not been able to do any operations/HM because of it. Please can somone.....
Official response: items are gone.
I submitted an in game ticket and I just got an official response today. All progress, missions and items that are lost are now gone. The devs are.....
Over a week waiting for a response from Customer Service
A week ago, I raised an in game ticket regarding my purchase of a species unlock from the market (7999467) which has not been activated despite.....
4 days now and no response to my ticket.
I had my level 50s deleted and I filed a ticket to restore them right away. Going on day 4 now with no response.
Anyway 4 days no response to my.....
Ticket #8091425 No response in 5 days now
Ive been playing off and on since beta and this is only my 3rd ticket I ever opened and the first one was just to let the devs know abuot a bug I.....
Tickets!! Closed no response?
I have two tickets in.
1. I've waited on two weeks, posted here a few times. I was told CS will get to it. Well last night they closed it and.....
Customer Service Ticket in Regaurds To Cartel Items. And copy of the response..
I sent in a ticket to notify the debuggers about a problem currently existing with the "Inventory unlock module (account)" meaning account wide......
No credit refund...Not returned to original state...BS form response to pacify.
I realize that you're trying to fix personal starship. I was one of the lucky ones that it didn't break for and worked as intended. Had the one hour.....
No Response
On 2/27/12 I filed a ticket and have updated it several times without a response. My ticket number is 8220957 and I'd like to know if someone is.....
Ticket responses not answering question
I have put this question into two tickets now, its a simple question and both times I have received the response attached, which has NOT answered my.....
Chat Bug and TOR Support's Response......
So this is the issue that I am having and the original ticket I submitted in game...
"For the last month I have been dealing with what I believe.....
developer response and comment on pvp
So everybody has been talking about it yet nobody has been answering it. Where is biowares support to all the problems with pvp balance..
Is there a dev response on crafted 54 purples BiS for pvp?
Because if not I'm going to start getting some of these. I'd like to think they are fixing it by tuesday...
No response to open ticket!
I submitted my ticket 9261733 over a day and a half ago, and still no response. I want my matter looked into and it shouldn't be taking this long. Yes I am a subscriber too!..
Low FPS in Warzones - NEED CSR response
My system:
Fresh install of Windows 8 Pro x64, fully patched, all .NET versions and DirectX 9 libraries installed
AMD FX-8350
ASUS Sabertooth 990FX/Gen3 R2.0
MSI Radeon HD 7850 2GB x2, CrossFireX ..
How do I get a real response?
I have put in so many tickets and all I ever get is a form letter back. How do I get a real response?..
SERIOUSLY!! What do I have to do to get a freaking response?
Do I need to purchase the "give a damn" cartel item? :mad:..
Official Response Required Please
I understand there are a lot of other posts about the same topic I'm about to discuss but I'm adding this one anyways in the hopes of getting some type of answer.
Cartel Coins
My account is curr..
In game ticket email response directed me here.
Hello!
My recent tickets were closed and I was told to pay a visit to the forums to have them investigated further.
Tickets:
9978204
9978211
Should you require more information you need jus..
Sorcerer/Vanguard Question Dev Responses: Pathetic
Sorcerer/Vanguard Class Questions: Dev Responses
Vanguard:
http://www.swtor.com/community/showt...52#post6689252
Sorc:
http://www.swtor.com/community/showt...13#post6689213
These are highly..
Seriously, no response from customer support about Jung Ma?
Are we REALLY not going to have this resolved or even ADDRESSED until Monday?
Why the hell am I paying for this crap service???..
7 days, 4 tickets and 4 cut and paste responses
Been trying to seek a solution for an issue i'm having. Each time i submit a ticket i encounter M0-T0 human-cyborg relations which should really be renamed human-wall relations coz it feels like im ta..
Scum and Villainy weekly disappeared. Submitted ticket, dissatisfied with response.
Hello,
I'm making this thread to ask for more help than I got with submitting an in game ticket. My original submission:
Quote:
Hello, I just did the Scum and Villain..
usual GM response time. Ticket #10885649
Does it always take a very long time for GM to respond to open tickets?
I put through an in game ticket 2 full days - going on 3 days ago now.. and I haven't received so much as a response. I guess ..
Tired of roulette wheel of canned response incompetence...
I'm really getting annoyed at who is dealing with the GM tickets. Its like rolling a Roulette wheel every time you put in a ticket. For example, last Monday, 12/2, my guild killed the last boss of DF ..
Response from developers regarding lock out due to patch- from Dev Tracker section
Found this at the Dev Tracker section: http://www.swtor.com/community/devtracker.php
I copied and pasted the post...
what about those of us locked out by the new patch? | 12.05.2013, 06:41 PM ..
No Response to In Game Ticket 11130549
I logged the above Ticket 11130549 on the in game help Approx 2200 on 17/12/2013 and I am yet to get any response to it or a confirmation that it is being locked at and updated it 18/12/2013 and today..
Ticket closed without response
Ok so I submitted a ticket two days, ticket #11317818, It was closed without an answer.
Could someone look into this for me..
EA can we get response?
Can only get in game for a few minutes before it drops connection. Acknowledging that yes something is happening and we are investigating would do wonders for the community. I hate it when a company s..
just need to talk to a customer service rep...not a automated response droid
hi...im etherious
im getting really mad here...i have had the same in game ticket for almost 3 weeks about a restoration of 3 crew skills (artifice, archaeology and treasure hunting) and when i decid..
Complaint response time
How long is it? I e-mailed customer service with a complaint over two weeks ago and still haven't had a response? I'm a subscriber. I won't be if you don't respond...
Oddest support response.
I just had the oddest experience with in-game support.
I sent some items to an alt. The alt did not receive it. So I filed an in-game ticket about it. First off, it took 3 days for the ticket to..
Click to launch the game, but no response
Hi all,
Last night around 11 I tried to log into the launcher. The launcher started up just fine and let me log in, but when the next screen popped up I assumed there was a patch that needed to be ..
How long do responses to tickets take?
Earlier this morning I put in a ticket to see if I could have a Powertech restored so I could level him during this double XP weekend.
Still waiting for a ticket response.
Should I even bother w..
DEV Response to bolster in ranked
Your response was nonsense. Basically you're saying you left bolster in ranked to help keep q's healthy. Well they aren't on the majority of your servers. And if players don't know how to gear out,..
Have a question for the devs? I'm pretty sure I've got your response
Devs- We have no plans to implement anything new at this time or any future times, so if the topic of your question requires any work from us or Bioware, the answer is no.
Actual quotes below:
T..
Official response to PvPers....
Yep this is pretty much the Pvpers reaction to swtor current pvp status (the dog barking) and Bioware's constant response to it, everyday all day. Gives them something to laugh about at the watercoole..
I need and urgent response !!
I paid for 2 months subscription and it's been 39 days of my subscription and still not eh received my Cartel Coins month, today I enter to my account and find deposited 500CC for the reward of April ..
I need and urgent response
I paid for 2 months subscription and it's been 39 days of my subscription and still not eh received my Cartel Coins month, today I enter to my account and find deposited 500CC for the reward of April ..
To Eric Musco - Please give us an official response on Season 2 Rewards
Before i start ranting and hating and insulting SWTOR devs, I'd like to know if whats been passing around as the supposed Season 2 rewards is indeed accurate or not.
Please Eric, please! I'm beggin..
Request: Official Response on reasons for 2.9c mid-week patch
Will we receive an official response on why 2.9c was patched mid-week, whereas Nefra NiM farming took forever to be fixed- as has most other unintended features?
Likewise, will there be any compens..
Darth Zhorrid Arrive - Ticket Response
I opened a ticket two days ago for the Darth Zhorrid Arrives issue. Others appear to have experienced this mission breaking problem for the agent. I can't continue with my agent and I'd like to play..
Average Response Time - Character Restoration.
Hey all,
Having pre-ordered and taken advantage of the 12x XP subscriber boost I've been leveling characters like crazy. Being the complete prat that I am whilst deleting a few characters I deleted..
Ticket response time?
I deleted a char by misstake (Have alot of chars), startied playing again after 2 years away, Anyhow, I created a ticket of a restoration. Made it the 8th of december, I just want to know the average ..
In Game Service Ticket no response?
Greetings,
I created and submitted an in game service request. I have noticed that previous issues were typically handled within 12-48 hours. Currently I have two submissions that have exceeded this ..
Submitted Ticket for Character Restore 8 Days Ago, No Response Whatsoever
I've been a subscriber since Launch Day without a single interruption, spent insane amounts of money (probably thousands) on the Cartel Market, and own all the expansions.
The least BioWare could do ..
Customer Service / Lack of Response now the standard?
I am a bit confused.The events:
14 months or so (give or take) the automated CEO change system went into effect internally in our guild and our guild was "lost" to a player we had no contact with.
C..
EA - any response to the state of PVP since 3.0 dropped? Sincerely, your customer
Thanks for getting ship bolster addressed. However, if you have paid any attention to the forums your customers have a lot of concerns regarding the current state of pvp since 3.0 dropped. A post from..
Ticket response times
Yes, this is another ticket response thread.
My question is how long are people waiting for ticket responses?
I'm currently going on 7 days for a resolution.
Are there any hopeful stories? Any stor..
Uncleansable Awes (Dev Response Please)
Intimidating roar and/or awes cannot be cleansed by any abilities in-game, such as Cure, Field Aid, Toxin Scan, Triage, Restoration, or Expunge. Can any devs respond on this issue? Is this intended by..
Unresolved ticket and no response
I had initially created a ticket on, or around, January 8th for a character restoration. Last week, 12 days after my ticket, I had it mostly resolved--it was not completely resolved. I received the e-..
Pathetic/non-existant Customer service response time
When this game first came out I used to recommend it to all and netted you many subscribers over the years. However I now warn my friends against this game, if it were simply the bugs I would not mind..
Ticket response not pertaining to Ticket message?
I bought & opened a Hypercrate: Acoloyte pack on Jan 22.
After opening all packs I realized I had received NONE of the Jawa Junk. Numerous blues & greens though.
So I opened a ticket, just a..
Need official response on how to remove Bitraider from computer/game
Hello, many posts tell us how to remove the Bitraider from our computers but I saw nothing from Bioware. I want this thing removed from my game, and I want to know from an official person how to remo..
Opened ticket, customer service response? closed it and left it empty.
On 05/12/2015 I won a Trophy: Lance squadron command unit from a world boss. I dont really decorate my stronghold so i decided to give it to a guild mate of mine who was also on the run. I noticed tha..
Given the @#$%^ response by ingame support lets try here...Re:MCR-99 droid quest
Clearly your in game support team has never played the game. They keep telling me that as a pub toon I need to scan the droids on Empire only planets.
MCR quest bugged out on me, I just want the pet..
How long for a ticket response?
I just paid over $100 to set up two accounts and some extra game money for my daughter and I to play this game. The first night I am playing I just got to lvl 16 and decided to log out for a few minut..
No ticket response?
Hello all,
I submitted a ticket (in game) 4 days ago, and still haven't gotten a response from anyone, I find this rather strange because a ticket I submitted yesterday was replied too, but my 4 day..
Expectations of Customer Service and Response Times
I am curious as to what expectations you have as a paying customer, or free-to-play for
a response on a trouble ticket.
1 hour from post, 3-5 hours, 8-10 hours, 12 hours, 24 hours, 36 hours, 48 hou..
Whats the deal with the response time on tickets!?
Serriously, I've posted two tickets and none of them has been answered, probably not even read by any employes.
I've lost 4 level 60 tokens, they all turned up as level 1 on the Fleet. With no optio..
Another APG WZ response from a community manager. Decent reply...
Thankfully, a serious and knowledgeable reply!
Quote:
Originally Posted by EricMusco
(Post 8904213)
Hey folks,
We have seen quite a few questions about the rate that ..
BioWare's response to cheating
A week ago, I caugh on OBS what looked like a hacker. I sent the video to both Eric and Tait, Today, after sending a mail to CS, I recieved a response from Tait. So first of all, I previously said I h..
PVP and Ping, Looking for technical responses
This is a repost from Reddit (so if youve seen it on reddit, sorry!) since I want to reach as many people as possible. Anyone provide insight??
So like most, I've been trying migrate to the most popu..