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Worst Customer Service Ever
Every time I set a ticket in game I recive the same answer, just a copy-paste, and none of my problem has been solve, for like 4 week the weekly pve.....
Login Service Down?
I can't log in right now. It's been like this for about 40 minutes. Anyone else having issues?..
Customer Service
BIOWARE ARE FREAKIN KIDDIN ME?! A week ago I have posted a mail to GM service asking about eventually recovery of items bought by mistake. I had.....
Apparently I'm "In violation of our Terms of Service."
I was in a warzone last week. We were losing huttball by 2, and one player starts dropping f bombs on chat. Calling us all f'n idiots, etc... on the.....
launcher service down
i havent played in a couple days went to play on feb 12. 2012 and it says launcher service down click here to find status updates. well i cant find a.....
Character unresponive, customer service useless
The game thinks my character is in a restzone. I am in the imperial fleet by the cantina. There are invsisble walls that are keeping him from moving.....
Opened a ticket on the 10th, Still no reply in-game, what's with the horrible service
Topic says it all, opened a ticket on the 10th for an item restore, still have yet to receive any sort of response, the ticket is open, I added a.....
I can't to contact with Customer Service by phone!!
Hi, I tried for a 3 times running to contact with the customer service by phone (442035642555) and every time the call fall. There are any.....
Ingame customer service!
Hi there, I think that Ive been patient alot! I have submitted a ticket 9 DAYS AGO where I mention all information needed to solve my problem........
Customer Service Forum Representatives name change
Greetings everyone, You may have noticed that the display names of our Customer Service Forum Representatives have been changed and we wanted to.....
Login service is currently unavailable
I just tried to log in and I keep getting this error when according to the server page all servers are up. I am wondering if anyone else is having.....
Worst customer service ever!!!
Bioware I love the game its fun but your customer service is effing horrible and dumber than a brick. Its not just a minor bug its a class line stroy.....
Paid sex/race/look change service ?
Is there any news on a paid sex/race/look change service to be implemented ?..
Where is the Customer Service
So far I have filed like 10 tickets and maybe 1 was resolved satisfactorily. The CSRs keep closing tickets and not giving me a chance to respond or.....
The login service is currently unavailable
I've had absolutely no issues with login until today (been playing since launch) and now I cannot access the login server. No changes to my computer.....
Darth Jadus Bug & Customer service
I am really frustrated with the customer service on this game right now. I have a level 32 Sniper on Iron Citadel, named Queeg. I have just.....
Terrible customer service. STILL.
This is now the 3rd post I'm having to put in about this, multiple e-mails and in game tickets still have not resolved my issue, and now your in game.....
Login Issue ("Patcher Service Unavailable")
My brother tried logging in now that he is home from school, but after the security question, it says "The patcher service is currently unavailable".....
Two Days Later, Customer Service is Worthless
I don't know what the hell you people at SWTOR are doing. Two days ago, my character, Topknot, had approximately $80,000 credits in his bank. I was.....
The patcher service is currently unavailble
Please viit our forums for the most recent announcement available Click on the link and no information available at all What type of service is.....
Taking another Peek in the Customer Service Forum....
Been gone for about two months after I realized PVP (The main 'hook' of an MMO for me) was unplayable due to FPS issues. Any Dev or confirmed.....
Consistent customer service please
I basically ran into the same problem as the wife of the gentleman in this thread: http://www.swtor.com/community/showthread.php?t=272305 I.....
The Login Service is currently unavailable.
Hello,i have been playing Swtor now for a few weeks and everything has been running smooth and perfect. but now i get this Error The Login Service.....
Patcher Service is currently unavailable
I have been experience problems with rubber-banding & warping of npcs & companion, I thought resetting my router might help so I quit the game, reset.....
Customer Service is a waste of time
I just wanted to say that SWTOR in game customer service is an amazing failure. I've posted 40 requests for help, bug reports, broken quests, etc......
The login service is currently unavailable?
Alright. The launcher is telling me I cannot login because the service is unavailable. Check forums for updates. Can't find anything on the forumes......
Companions and Expertise - Customer Service Unhelpful
Hi there, A fellow player recently told me about something he'd heard at the guild summit, and believed to currently be in game. However I'm.....
Lazy customer service
I hit level 70 valor and did not receive the War Hero title or codex entry. So, after putting in 3 tickets and not having my issue fixed I posted on.....
Trying to log in....Patcher temporarily out of service?
Is this just me, or everybody else?..
Need Customer Service Help
I emailed in-game 100,000 credits to my alt, which never arrived. I have put in several tickets for this. I want the credits back. Your dailies are.....
Master Dar'Nala: Login Service Is Unavailable
When I try to play Old Republic, I get the login service is unavailable message. I have tried - ipconfig /flushdns -- I get a message saying.....
"the patcher service is temporarily unavailable"
why does the launcher say "the patcher service is temporarily unavailable" when i try to log in?..
Login Service/Server
Hello, Within the last 20 minutes I was disconnected from the game. When I attempted to reconnect I recieve the message that the Login Service is.....
Login service is temporarily unavailable
I am getting this when I try to log in. I saw two posts on the forums. It said to make my date and time are correct on my computer.. they are. I'm in.....
A Droid and good service
I would like to say some droids are more friendly then others, I would really like to see more who in little actions brighten the day of players who.....
Customer Service destroyed my operations group.
My Ops group has been together doing 8 mans content since release but since 1.2 everything has started to fall apart. Let me explain heres what has.....
login service unavailable
***. why can i not play right now?..
Customer service request: connection issues
I cannot stay in the game due to the red X of death. I have had no issues until recently, i will admit i have not played much at all becuase of it. I.....
Login Service Currently Unavailable
Firstly, if this has been posted already, anywhere on SWTOR boards, sorry for another topic, i did not find any others regarding this issue. I've.....
Displeased with support service
Hi I am a South African player, playing on a EU server and i must say the game has been great so far but i have a huge issue. I cant dial your.....
no ticket service?
so a friend and i have been trying to put tickets in for the last hour or so...keep getting the same message...is the ticket/customer service broken.....
Patcher service temporarily unavailable
When I open the launcher i get an error saying the Patcher service is unavailable and to check the forums for more detail...
Error: The login service is currently unavailable
Receiving an error on the launcher after information entered and 'Login' is clicked. I have tried running the FixLauncher. Then re-launched the.....
Bad Customer Service Training
I have been trying to talk a close friend into playing SWTOR. He didn't want to pay $90.00 to start playing a video game (game+60d sub) as he never.....
Never-ending Customer Service Ticket
My last ticket to CS was on 5/09/12, it was closed. Why am i still getting a flashing icon stating i have an updated ticket IF ITS BEEN CLOSED FOR.....
Customer Service tickets keep flashing
Every single time I log into the game, the same two unanswered and CLOSED customer service tickets keep flashing on the question mark symbol. I have.....
SOLUTION - Login Service Unavailable
This is the solution that worked for me to fix my login issue with the launcher. I did not use the hosts file fix because of security reasons, and.....
Customer service help area constantly shows new updates on closed tickets
For over a month now, probably since 1.2, I've had customer service ticket that show the green envelope icon indicating a new comment, on cases that.....
Patcher Service Unavailable
Does anyone have any information as to why my service is unavailable? IS anyone else having an issue logging on?..
Customer Service is getting better
For the first time in this game for me a problem was fixed in a very timely manner and I wanted to compliment Bio Ware Customer Service on this......
Login Service Currently Unavailable - 10/06/12
Hey guys, has the login server crashed? I was playing but lost connection now I can't log back in. Checked the server status they are all up and see.....
Customer Service Ticket
I had opened a customer service ticket some time ago, 5/9 it was addressed and closed. but on login it still pops up showing updated with a green.....
Does Customer Service even read in-game messages?
I don't mean to be rude but I found this funny and irritating at the same time. I've been stuck inside the console of my ship for about half a day.....
Launcher service unavailable
Having this problem again. Old thread is http://www.swtor.com/community/showthread.php?t=477413 I have done the steps: Flushed DNS Changed.....
Patcher service is temporarily unavaileble
Does anyone else has this problem i tryed logging in for 1 entire day now and it keeps saying this any idea Thx in Advance..
No Guild move in new Transfer Service!Who Reimburses sunk Guild create/bank costs?
I don't understand why you cannot transfer Guilds in this service as disbanding and reforming is a hassle. Seems if a name conflict issue you could.....
Complain about my new server's Costumer Service !!
On Legion of Lettow, I was amazed with how quick the Costumer Service used to reply to any ticket, no mater the hour I did it. Now I've been waiting.....
Schwierigkeiten bei der Kontaktaufnahme mit unserem Terms of Service Team
Hallo zusammen, Derzeit kommt es leider zu Schwierigkeiten mit dem E-Mailsystem unseres Terms of Service Teams. Als Folge dessen, kann es zu.....
Patcher Service Unavailable?
This is the error message I get when trying to log in. It gives me a link to check to forums for news. But I see nothing. Are all servers down?..
Customer Service, You Renamed the Wrong Guild
Here's a funny story, Customer Service renames the wrong guild. Some background might be in order. I run a Republic side guild named the.....
Customer service not helping me!
I have not yet got my problem resolved, and i am still being blamed for the issue even though it is not a problem on my end. I have only problems.....
The patcher service is temporarily unavailable...
I keep getting this message. I haven't been on all day, not since patch last night. Is anyone else having this issue? I've checked the server status.....
There character Transfer Services
hello, I would like to inquire about the status of the free transfers designed to allow us to consolidate our characters and rejoin our friends......
Customer service ticket reply mails have no date
Just to mention it, when a CSR replies to an in-game ticket by mail, the mail does not have a "Date" header. That's pretty annoying since it tends to.....
"Patcher service temporarily unavailable..."
I keep getting this message when I try to log in this morning. Sometimes, though, the process will progress far enough to ask me a security question,.....
Patcher service temporarily unavailable?
Hi, I've been getting this problem since the middle of last night, and the only change I've recently made is connecting to a new router since I'm on.....
"Log in service currently unavailable"
I've had this message for days when I try to log on. What is going on? I referred to the technical faq and tried all the options...
How to stop public test service patch
hi , i have a problem i pressed the public test service access enable button and can t get out , i don t want it to patch but i don t know how to.....
Login Service not available
I have tried all the steps on the help forms so here is my last login info hope you can help. 2012-07-15 10:30:54 INFO File info: launcher.exe.....
Customer Support: Delayed Email Responses & Phone Service Currently Unavailable
Hello everyone. Customer Support is currently experiencing an issue that could cause a delay in responding to players via email. This will not.....
Where is customer service?
Hello, I left tickets in game and wrote and email to CS hours ago. I just want to check you guys are here and that you received my ticket. .....
Transfer service showing wrong date/time?
I waited until pretty close to the deadline to transfer as one of my characters is a guild leader, and I didn't want to disband until everyone was.....
Customer Service Support, wth?
So... ever since I transferred to the sever "The Bastion," I've found that I've been getting reported for the most stupid things ever. There are one.....
Patcher service is temporarily unavailable???
Yesterday, when i typed my password on the game login something weird happend. It said this: "The patcher service is temporarily unavaible......
In-Game Events & Terms Of Service
Just a quick question. Is there anything about a community-run in-game "lottery" - run by players - that could be against any game rules? I've looked.....
Where is french customer service ??
hello All is the tittle..
Patcher Service is currently unavailable error
hello, Im love the game in my free trial, just activate the game today for the full game. sadly cant enter the game because of various error starting.....
Customer service are slackers!
I have a ticket up over a day and you have not even done anything about it. bet there's a game master doing nothing when he should be looking at.....
Where can I make a comment about customer service?
I've had interactions with some agents customer service (through the ticketing system) and I have some feedback which could seriously prove useful.....
Where is my customer service?
I put in an email to customer service support about a month ago maybe a month and a half now concerning infraction points on my account. I still have.....
The patcher service is unavailable?
I know that everybody is having a problem with error 1003 but im just curious if anybody has a problem with when trying to login they get an error.....
login service is not available?
after the 1003 error was resolved for most people i have been unable to get past the launcher and into the game, it occurs after i enter my email and.....
Login Service is Unavailable?
Hi can we get an update on this issue? My mate and I attempted to play today; he could long on fine but I keep getting the above error. .....
"The patcher service is temporarily unavailable."
I tried to log on tonight and received this message. Nothing on the forums seemed to indicate that anyone else was having this problem. Anyone.....
Patcher Service is Temporarily Unavailable?
this is the message I see when i am trying to log on today ...... then is says to go to the forums for info but I can't find a thread on it...
"login service is currently unavailable"... what?
Hey all. Was playing earlier when all of a sudden got sever lag (14400+ ms lag), kicked me back to server screen, then kicked me out of game when i.....
schlechter kundenservice
hallo ich mu hier leider mal etwas negatives zum kundenservice sagen. mein freund steckt seid nunmehr drei tagen in seiner klassenquest auf grund.....
A Suggestion: Account Services Expansion
I would very much like to see, as an avid gamer, a few things added to the game, by way of Customer Service. *1) The ability to purchase.....
Customer Service and Quest Bugs -_-
With subscriptions, and the current number of active members, EA rakes in approximately $9,000,000 a month (being very liberal, here) after taxes,.....
Login Service unavailable?
I cannot login to the game. I have tried everything on the connectivity FAQ except the traceroute (link is broken) and still no connection. I have.....
Login in Service Currently Unavailable.
I'm from Canada and I keep getting the above message. I was logged into the game about 30minutes ago and got d/ced. Now I can't log in. I've.....
Patcher Service is temporarily unavailable
every time i type in my password that appears on the top.... ive asked my guild mate if his on he said his swtor is working fine......
SWTOR (Worst CSR Service I've ever had)
It's true, no rants just simple facts. When friends ask me, I tell them to stay away from this game. The bugs are bad but the customer service is.....
We pay for laggy service
so glad i pay 15 dollars a month to get nothing but lag now and not have anything done about it or anyone read my tickets isnt bw supposed to be a.....
Patcher Service Unavailable...
Launcher is telling me the patcher service is unavailable and gives a link to the forums for most recent announcements, I cannot find any.....
Terrible in-game costumer service
Yesterday I filed an in-game ticket regarding my guild having @servername attached to it. I mentioned that this is not because there are 2 guilds.....
A note about "Customer Service"
Well like thousands before me I am on the verge of cancelling my subscription to one of the best MMO games I have ever played. All my life I have.....
Customer Service not reading tickets... again.
I know I've posted this before, but I have another example of the WONDERFUL CSRs lack of reading comprehension. Here is my original ticket: .....
Customer Service tried...
So my character is bugged and isn't able to log into the server at all. Still shows up as online so I can't log on to ANY other characters either. I.....
No reward from OPS - Costumer Service dont want give it to me
Hi guys Last week i made a Karagas Palace ops, using group finder we succesfully done the operation and only a few of us got the Reward of 5bh and.....
Login Service Problem
Is anyone else having this problem because when I try to play the game it keeps saying that the login service is unavailable and to visit the forums.....
Lowered Quality Customer Service and Bugs
Posting this forum because of what seems to be a continually decreasing level of quality in both customer service and in the overall game experience......
Customer Service, will you please start answering people's threads?
Instead of users having to do it for you?..
Worst Customer Service Ever!
I understand that this game is going free to play. I also understand that it hasn't as of yet, and I have been paying for my account for over a.....
Too Customer Service
Ok you need to listen ans listen up good. Server : Dalborra PVE - Australian server Issue : Level 50 war zones do not work. who it effects :.....
Customer Service ticket time frame?
How long does it usually take for a CSR to respond to one of my tickets? I've logged a ticket on 10.13.2012 and I have still not received a reply......
Beschwerde ber Kundenservice Second Level
Hallo Leute, sagt mal werden die Tickets echt bearbeitet oder wartet ihr darauf das die Spieler das Weite suchen??? Ich habe am 7.10. ein.....
The patcher service is temporarily unavailable?
Anyone else getting this? After i enter my login and password in the launcher and hit login, it just goes back to enter login and password, and i.....
Login service error
I'm getting Login Service not available on my launcher, other people in my guild/friends can login and fixlauncher didn't do any thing. I'm going to.....
PLease hire more customer service!
I don't like complaining, but it seems like your employees are overworked when it comes to answering tickets. I've had a ticket open for over a.....
Neuer Tiefpunkt des Kundenservice
Es ist echt faszinierend!!! am 20.10.12 (also vor gut ner Woche) Habe ich mit meinem Sniper ein Ticked erstellt, weil ich weder Missionen.....
Account Services
The page leading to account services has been "under maintenance" for the last 3 days. Which means I can not cancel my account. I better not get.....
Where is CUSTOMER NO SERVICE
Tickets been sitting for 5 days now, if you have THIS many tickets to go through,maybe a shut down of the game is in order, FIX IT ALL dont break.....
for customer service
are in game support tickets being answered?..
No customer service response
Ticket opened 10/13. Closed today with the only response being an email saying nothing about fixing me being gated on a quest. Fix it today...
DC fallowed by "The login service is currently unavailable"...
Topic. When it will be fixed???..
Does Customer Service needs support?
Hello Customer Service. I have been waiting for a response to my ticket since 22.10.12 and I have enough. Back in the good times when Customer.....
Login Service Currently Unavilable Error
Hey all, I keep getting this error every time to try and log into the game. I was fine when I logged out last night, but I get home from work, I keep.....
Patcher service is temporarily unavailable! Help me please!
HI, I can't login. I get the message "The patcher service is temporarily unavailable. Please visit our forums for the most recent announcements.....
Fix my customer service
I am having an issue with my customer service, where by my complaint about being unable to play HM Explosive content and Terror from Beyond on my.....
Worst service ever!!!!
Bc of problem I have I had to contact support in order to fix it. So yesterday I use the support webform, but get reply that I need to call support.....
Patcher service is unavailable???? WHAT THE HELL!
What the hell? Patcher service is unavailable ... usually a reboot of my system was enough to fix it, but now I can't even run the repair function.....
Customer service response time
How long does it take for Customer service to reply back to you on average, i sent a email last Tuesday i think and yesterday but still no reply. Any.....
Question for Bioware/EA Customer Service/Relations
Note: I am a player on the only West Coast PVE server. Why should I continue to pay for your game? Sure, the game is entertaining, but it is.....
Login service is currently unavailable.
Anyone else get booted to server selection screen then told you had to quit and restart? Now I can't get past the log in screen and the title.....
Poor customer service
Recently a friend of mine had to reinstall the game due to some OS reinstall and when logging the game asks him one of the security questions he.....
Crappy Customer service.
I put in a ticket a week ago. My issue is that my quest "Darth Zhorrid Arrives" will not complete. I am stuck there and since it is a story quest, I.....
Webformular, oder Telefon-Service?
Hallo Forum! Als ich mich gestern einloggen wollte (kurz nachdem ich meine erste Gamecard eingelst hatte, yay!), wurde ich wie immer eine meiner.....
File complaints with the BBB if you are truly annoyed at the lack of customer service
I made many attempts to contact Bioware regarding my issues, they have ignored all of them and made it incredibly difficult to contact a.....
Patcher service is temporarily unavilable
I can't login the game since 2 days ago, it's said that patcher service is temporarily unavailable. I thought that the whole sever was down then now.....
Customer service is a joke
I got locked out of my account for failing to provide the answer to a security question that I never provided an answer before. I tried sending a.....
In game customer service
I have two open tickets in in-game help. No response from customer service yet. 12/09/2012 ticket number 7312553 12/11/2012 ticket number 7318590.....
Can A forum Admin Flag This TO Customer Service
i have a ticket that's been pending for 3 weeks now, i have rang EVERY SINGLE DAY, waited like 1 hour each time on the phone to get through to.....
Customer Service Issue
I contacted customer service last night regarding a problem with my monthly Cartel Coin amount. I have a recurring 180 subscription, but I am only.....
Well done Customer Service.... AS IF!!!
after a patch on the 12th of December I lost Credits... So I requested in game help..... TODAY I got a reply saying In game item replacement is.....
Dear Customer Service.
Server - Dalborra Character Name - J'hellsing Hi. I've purchased a lot of cartel packs and with that of course I received a lot of useless.....
Game developers and customer service
When will they admit that there's a problem with some ppl not getting their cartel coins on time. It's so stupid that the game recognizes purchased.....
The patches service is temporarily unavailable.
I keep getting this message in a red box when I try to log in. It tells me to refer to the forums but I can't find anything on this issue here...
Patcher Service
Game shut me out and says the patcher service is unavailable. What do I do? When will it be running again?..
Bioware, your customer services are a joke.
Right, so I've got a brand spanking new visa card in the mail, but when I try and update my card info I only get this message: We're sorry, but we.....
patcher service temporarily unavalieble
Hi. I went home over the Christmas and decided to take my comp with me, when all cables had been drawn and everything worked i tried to start.....
In game customer service tool not working still.
Has not been working for the past two days for me...
Customer Service Help Request
Ingame and via account is broken for me on two accounts so I guess you broke something and its not me. I cant add a ticket. Cheers..
Coustomer service help request in-game
Since 2 days I have problem with "Coustomer service help request" in game when i open it doesn't want updating. Also when i tried create a ticket i.....
My customer service nightmare
I want to give BioWare money, but I can't. I'm 13 phone calls deep. The first few times the billing department was having computer problems, then.....
login service is unavailable.
Nevermind...issue solved...
Contact Customer Service not working
Am I the only one who can't seem to get a message with the contact customer support link from the website? I have something to say that will.....
Customer Service Helpline
Im from Singapore. I have been calling the helpline given Australia, New Zealand, Hong Kong and Singapore: +800 0246 9273 (+8000 BIOWARE) and it is.....
Lack of customer service
Ok what is your issue customer service ,i dont understand you have to ask me 5 times the same question in diffrent formats just restore my deleted.....
Terrible Customer Service!
Since I came back to this "game" last month one of my characters is constantly prompted to change their name everytime I logout. I"ve named the.....
An idea on speeding up the call service.
So, insted of the customer having to spell out his/her email address. Maybe each account should get its own uniqe ID code. Would make the process of.....
Character transfer service is still unavailable.
Hey! I would like to transfer my character from Ebon Hawk to Progenitor, but I couldn't do it yet, because the service is still unavailable. I have.....
Feedback on Customer Service
To the team of CS representatives. I would like to address an issue so that you guys are aware of this. I am slightly disappointed in you guys.....
Customer Service not doing what they should.
Now this isn't the first time I have bought this to the attention of CS and in game support and to be honest I am sick of CS agents not doing their.....
Customer Service ticket no response. 2 weeks.
Ticket Number: 7841008 This is such a serious issue for me and ive not been able to do any operations/HM because of it. Please can somone.....
lost my security key, cant contact customer service
either my 2 yr old or my house keeper lost my security key - now I have no access to my game or account. I called customer sercvice, was on hold for.....
Customer Service - On hold for 30 minutes (International Call)
Hello, Well...I only want to know if the phone option is really working since I have failed to contact them. I was put on hold for almost 30.....
What customer service? SHOW ME PLEASE!
Hi Customer service, I purchased 2 x Cartel packs of 5400 coins via paypal. The money was deducted from my account, Paypal shows receipts paying.....
Disappointed with customer service
I pre-ordered two copies of the Digital Deluxe edition and played at launch. I convinced many of my friends to purchase and play the game. I had a.....
in game customer service problems
After I sent opened a ticket regarding not receiving cartel coins, the in game customer service/help center seems bugged. The window showing message.....
Customer Service In Game Ticket
Dear Bioware Customer Service Forum, How long does it take to get a response on an in-game ticket ? I filed a ticket this past Tuesday and have.....
Patcher service unavailable/cannot play
Windows 7 pro 64 bit every time i try to log into starwars i'm getting a message that the patcher service is unavailable this has been going on for.....
Getting mute service on FP's fixes
To: Customer Service Time and time again players have been complaining about the crashes at the end of Black Talon and at the start of the Foundry.....
customer service =pricing
check this out when you call custome service from europe 05.02.13 18:39:39 Opkald til Storbritannien - 00442035645481 01:14:04 -168,75 kr haha 23.....
Character transfer service
Hi guys, hope this is the right sub-forum (apologies if not). I was just wondering why the server transfer service has been unavailable for so long?.....
Launcher Service is not available
To anyone who can help, I was playing the game tonight for about an hour with no issues (aside from some lag here & there). Finally hit.....
Launcher Service err (but usual fixes won't work)
Hi, I was playing the game and got interrupted by a loading screen, which seemed to freeze. I quit the game, but when I launched again I got the.....
Log in services unavailable.
This evening I was playing a match of pvp and about to win... The game failed and crashed as it does a couple times a day(issue with poor code never.....
Over a week waiting for a response from Customer Service
A week ago, I raised an in game ticket regarding my purchase of a species unlock from the market (7999467) which has not been activated despite.....
Account Issue customer Service
hi community... i really like this game and played the the whole republic franchise from the start but at the moment i am a bit mad and frustrated.....
Customer Service help request is broken.
I created an ticket regarding billing and subs where i get this error msg when trying to charge my visa: "Youve experienced error code NU2001. " .....
Bio/EA Customer Service failing Us
Bio and EA Do you forget that we pay your bills? Maybe you wont read all the msgs but if you do this is another warning from the sub member.....
I can not remember having a worse customer service exp
than this, still on hold after 1/2 hour of waiting, everything about this game is half assed...
Log in Service is unavailable
I have tried logging in, but I cannot get past the launcher. I get a message that says "log in service is unavailable."..
Is there any customer service left in this game???
I've posted a ticket in-game over a week ago, and have not heard anything from anyone at all on the status of my ticket. .. Hopefully a post.....
worst customer service/performance in any game ive played recently
not worth making a real post for this but whoever works on this game should be ashamed, your work is subpar and barely passable as a working game,.....
Horrible In Game Service (Relic)
1/30/13 I play on the Empire side of the game predominantly and accidentally purchased the republic damage relic instead of the imperial one.....
Login service and launcher issue
I experience such problem. When launched the game I've seen "Login service unavailable..." message in the launcher. Game Then I read FAQ and checked.....
Customer service sucks...
It sucks even if your a Subscriber... I been on hold now for like 30 minutes just so I can take off my security key since I reset my phone and you.....
Terrible Service for international Players!
I cant even contact them from singapore just wanted to cancel my Security key is it so hard?! so hard for international players to even call them.....
Customer service phone number
I have called customer service about 4 times and gotten random people who don't even work in bio ware or swtor. I just forgot my security question.....
Customer Service Ticket in Regaurds To Cartel Items. And copy of the response..
I sent in a ticket to notify the debuggers about a problem currently existing with the "Inventory unlock module (account)" meaning account wide......
Hire More Customer Service Representatives!
Just over a week ago I decided to come back to the game. I was unable to get my original account back because I did not have time to wait for hours.....
is there anyone at the service desks??
trying to contact customer service by phone is a joke...have been on hold for 20mins... 2 months in a row now my subscription hasn't gone through.....
How to do customer service
Now after several ingame tickets, posts on the forums and rants on facebook/twitter, also an infraction later it took a CUSTOMER to answer a STAFF.....
Codexs and Customer Service
So at the beginning of the year I places tickets to have codexs awarded to toon since they could not be obtained or where bugged. There were a couple.....
login service unavailable? cant log in
was playing for a few minutes and got booted, now I cant log in, launcher states login service unavailable...
Login service Down
was playing on Harbinger server, booted to server list when tried logging back in again got message saying "unable to retrieve server list and game.....
Is customer service Broken?
Cant lock in and cant get anyone on the phone. Bloody thing is asking for my pets name and I never setup that question...
I can not call customer service.. Bye bye Swtor..
Before i can buy cartel coins and i can subscribe but now: When I try to subscribe with my credit card: *Error is*: We're sorry, but we.....
The patcher service is temporarily unavailable.
Whenever I attempt to log in it simply says The patcher service is temporarily unavailable. Please visit our forums for the most recent.....
Arm wrestling Customer Service
I have jumped through the hoops of the automated service. I have followed the instructions of automated e-mail in game ticket and help topics. I.....
major customer service fail
So a few days ago i was surfing the web and letting my companions do crew missions, i had the legacy page open because i was looking something up,.....
Terrible customer service
Our old nobody helps ... that **** costumer service. We pay without being able to play without being able to access the account, because one of the.....
US Customer Service
So my girlfriend couldn't log into her account because she was asked a security question she didn't pick. She then tried to log on through the.....
Yay for customer service, with one small caveat...
Just wanted to say that I had a great customer service experience just now. Although the number listed at http://www.swtor.com/support did not work.....
Is anybody else not able to connect to the login service?
I've been having this problem since yesterday. I was playing, it crashed to desktop, and now I'm getting this error that says "The login service is.....
Namechange "service"...
In any MMO I've played, and am currently playing, I get fairly attached to my characters. Their names are a big part of this attachment. When the.....
Customer Service April Fools
So there is apparently only a certain amount of cartel coins you can buy before a "hold" is put on your account by EA. Thank you for telling me you.....
Cartel coins and customer service
Lets get the basics out of the way... I am someone who has bought cartel coins in large amounts. Yes I am someone who has tried to contact.....
Login service currently unavailable...
Guys, I playing from Sweden and was logged in about an hour ago and everything worked as intended. Now im trying to login and at first try the.....
Why Customer Service Lies Bioware
http://www.swtor.com/community/showthread.php?t=618396 This sticky was not updated on April 5, just the title updated to pretend stuff has.....
Paid Server Character Transfer service still needed
Ok, its been how long since server transfers successfully took place? A year ago. Why is there still no paid character transfer service? I have 6.....
Customer service via telephone
Do any of these people know how to answer ? 80 mins waiting now... is this some kind of JOKE?..
Customer Service does not know when account and billing department opens.
To Bioware and swtor staff, I know this maybe a common error, but it has happened twice already. I am a player from Australia and trying to.....
bad customers service
first of all they say you have a right to your own opinion, they deleted mine before, so i write it again.. there are so many bugs and glitches in.....
Patcher Service Temporarily Not Available
Is this valid? I'm getting the above message when I try to log on. My internet connection is fine and quite speedy...
Login service Unavalable
AS the title says, log in service unavailable. Playing was D.C.ed then this....
Login in service unavailable
I was just playing and all of a sudden I got kicked out of the game (similar to if I would have lost connection) and now when I try to log in its.....
Who is the 3rd pary company running customer service?
I am curious to know who the 3rd party service is that runs the customer service by phone. I doubt its in house, I used to work for Verizon CS years.....
Kundenservice, bitte?
http://flic.kr/p/eg7Wnq Ich bin kein Deutscher, noch habe ich dieses Spiel spielen in Deutschland. Whrend ich die multikulturelle Kundendienst.....
Login Service Unavailable Issue
So I just installed SWTOR on my sons computer hoping we would be able to play together. This is the third PC I have installed the game on and the.....
Best Service in a long time.
Someone actually answered, and gave me the results I was after. I'm quite impressed BIOWARE!!!!! :):):) Shadowkitty/risquekitty Jedi.....
Removal of threads on Customer Service forum
Have you sunken to a new low? Are you now removing threads without even responding to it? WHERE IS THE CUSTOMER SERVICE OF THIS GAME?..
The login service is currently unavailable. Please...
Hi, I having the above named issue where I can't login and the red error message (as above) appears. I have tried all solutions as posted and.....
BioWare- Pathetic Customer Service/Visa doesn't work
Hello, first of all i would like to say you are bunch of *******, specially those from EA. I have paid subsciprion for 3 months, i have bought.....
customer service....
Okay, i know your ignoring my post because you don't know what to do about it. Basically you made a mistake took my money and are unable to do.....
Thanks Customer Service!
On the spur of the moment I decided to update my iPhone3G to an iPhone 4s...and forgot to de-authorize the authenticator app. Fortunately it was a quick and easy fix--thank you August for going abo..
State of customer service
here goes my rant :rak_01: i am a returning player (started playing on release) and am saddened to see the state to which the so called customer service has become , the general line seems to be "..
Trolled by Customer Service
Nice job, but please don't do it again. If there is a customer service supervisor, please read the tickets, the responses, and the representative's name to understand...
Cannot Create Customer Service Request In Game
I have tried 3 times to submit a Customer Service Request in Game, and each time has failed. A couple of minutes after submitting the original request, the search window goes to a message that re..
Log service not available
This is the log pls pls help 2013-06-26 09:24:24 INFO File info: launcher.exe size=3872440, created=6/10/2012 20:28:45, accessed=4/18/2013 11:42:9, written=4/1/2013 16:10:16 2013-06-26 09:24:2..
Poor Customer Service Experience
I have happily been paying the $14.95 per month subscription while playing SWTOR, however before traveling overseas I went online and deleted my credit card off the billing system and when i returned ..
Extremely disatisfied with customer service.
Alright, I'm going to be painfully blunt: I am ticked off right now. Ordinarily I don't raise a fuss, even when I feel cheated or ignored; but in this case, I'm going to make an exception. Ticket..
Customer Service Joke. HK-51 Issue.
I posted an ingame ticket on Jul 5 about unlocking HK-51 on my level 52 Juggernaut and how he came without armor and no mail with armor. After 4 days, I get a response from CSR stating that unlockin..
I am unable to login due to the login service is unavailable according to my login
Hi there can anyone help please ........ :( I have downloaded the new patch and at first was able to login at 8pm GMT but had no server list to chose from was black screen with all stars around and ..
server lag 58k+ Still no service
when will you guys take notice of the lag issues in game. this is getting very out of hand. start showing use you care and fix the things that you have broken. Server lag of 58000+ is not good custome..
Patcher Service is down?
Getting an error message that the patcher service is down, and I can't log into the game. The link in the error message tells me nothing. How long is this supposed to be unavailable?..
worst customer service
another patch, another month, still nothing has been done about the bug that's keeping me from getting any flashpoint bosses into my codex. I have done everything I was supposed to do, submitted ticke..
Terrible service
I been in contact with you guys about the problem that i can't buy cartel coins. I get the message as follows: "This service is currently unavailable for this account. If you wish to purchase m..
This service is currently unavailable cartel coins
This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow. I wanted to buy $160 worth of..
Cartel coin purchases - "This service is not available for this account"
I HAVE MADE TWO TICKETS ABOUT THIS SO FAR. Both tickets were replied with.. nothingness. The reply was completely blank. Nothing there at all. Nada. -> http://i.imgur.com/LbSlcy6.jpg I keep try..
Hello Customer Service!
I couldn't find a way to include a screenshot of my problem ingame. The problem should be easily visible. Thank you! Please attach this to my ticket http://i.imgur.com/ciu8UJj.jpg..
Customer Service - Character Name Issue.
Hello Customer Service, Please help me out. Asia Pacific Servers are about to be merged into West Coast North America, so I transferred one of my Asia Pacific Toons to a European server that I a..
This service is currently unavailable for this account. If you wish to purchase more
I keep getting ,This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow. And I checked m..
Customer service joke
I'm in Australia and just rang overseas for support and I get a message saying my wait time is 10 minutes are you friggin serious!! I hung up as it would cost a fortune can someone from customer servi..
"This service is currently unavailable for this account"
Well, everytime when I try to buy CC, I recive this beautiful message: "This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer S..
Pathping provided for Customer Service help
I got this yeaterday and this morning had 4 d/c and 2 of those crash to desktop: Tracing route to 159.153.92.28 over a maximum of 30 hops 0 192.168.1.6 1 192.168.1.1 2 10.240.180.33 3 ..
Billing service charges additional money for nothing
Today i was ordering subscription and that was quite a show. After registering a debit card in billing system it automatically charged my card for about 2$ and gave me an error that purchase failed. T..
Empty Server Select on LIVE severs. Fixed Launcher, now "login in service not avail"
Title pretty much says it all. I was able to get to server select, but the screen was blank. Restarted the game and the computer multiple times and ultimately ran the "fixlauncher" program. No..
Contacting Customer Service
This is very confusing, I cannot seem to find any way to email customer service to recv my confirmation email? I ordered the Physical Security Key, was billed for it and status shows as "charged&..
can't log into game, error "The login service is currently unavailable"
I've been playing since launch without any problems and about 1 hour ago i tried to log on and i got this login service error. My friend got the same error when he tried to log into the game. I checke..
US customer service number not working.
Like the title says. I have tried to dial the 855-345-2186 number from 2 different cell phones and a land line and it is giving a half ring and then goes silent until it simply hangs up...
Character stuck on planet loading screen. Customer Service will not respond.
Hello. I am currently having a problem with one of my characters "SliggXx" on the Pot5 server being inaccessible. When I try to log in, the screen is stuck on the planet lading screen indefin..
This service is currently unavailable for this account
I wish to get some more coins but it keep telling me ( This service is currently unavailable for this account )..
Customer Service 101
Please, would like to see in the near future that customer service speak proper English when talking to subscribers over phone. Their accent is too thick and can barely understand what they're saying...
cannot connect (no login service available)
i am unable to connect to the game this morning, was working just fine last night and i have not changed any setting on my pc....i went through many of the suggestions in the other posts to no avail ...
help, customer service bugged
Greetings, Customer service is currently bugged. The bug occurs when you report that your refer-a-friend referral didn't get counted so neither you nor your referral get their promised items. The bu..
Login Service is currently unvailable
When i tried to log in the server thru launcher I get the "Login Service is currentlya unvailable, please visit our for the latest updates on the status of this service." How many times i h..
why is your customer service so bad?
Your in-game customer service is terrible its constantly, responded with the same copy & paste response, or left untouched. Your forum responses are few and fewer,whilst ignoring feedback from..
Please get some better customer service
I have phoned and put tickets in and I have never had a problem get fixed on this game, I've had problems on other games like WoW, LOTRO, FFXIV and the problems have been bigger on those games and the..
Having issues with Customer Service on a big issue
Ok, so I've submitted three tickets about a problem I've had in-game, and I've received bs responses from Stuart and Patrick from Customer Service. My issue is that a roommate of mine gained acc..
log in service is unavaliable?
I downloaded the launcher to a new computer and I am getting the message that the log in service is unavailable. I am operating windows 7 ....
"The login service is currently unavailable...please visit our forums..."
the last time i played swtor was saturday (yesterday) and the game worked fine. Today i launch the launcher and get this message: "The login service is currently unavailable. Please visit our..
Trouble with character and Customer Service
I sent in the following ticket with this explanation: My character Rooki stopped doing her interactions so I logged out of her. the screen took a very long time, over 10mins so I ctrl/alt/del to g..
Transfer service is temporarily unavailable
How come i cant transfer a character?..
The Login Service is currently unavailble
i cant login to the game the patcher will take my password can comes up wit the titles message..
Login service is unavailable (I've tried so much)
Okay so, I've tried everything offered to me as a solution. Flushed my Caches, Reloaded the game (about 15 times now), deleted patch folder, changed firewall settings, straight up deactivated firew..
Fantastic Customer Service
Trying to change my subscription, but gets an error. Happens when I push the different "buy now" options (30, 60, 90, 180 days). So.... I call the fantastic customer service and tell the..
In-Game Kundenservice nicht verfgbar: Europa Server
Europa Server: Das In-Game Kundenservice Portal und „/bug” ist zur Zeit nicht verfgbar und wir bitten euch diese Funktionen bis auf weiteres nicht zu benutzen. Ihr knnt weiterhin eure Tick..
@ Naugor | BioWare Customer Service - Forum Support
Hier →→→→→http://www.swtor.com/de/community/forumdisplay.php?f=12 wartet man auch auf eine Meldung vom Support, und das schon lange. Beehre uns doch mal mit deiner Anwes..
"The login service is currently unavailable."
When I open my launcher and enter my login information, it shows me this error message. It then tells me to check the forums for the latest updates on the status of the service. I, however, can not ..
Log in service unavailable -
After about 20 minutes it let me log in..
Request Customer service help please
Hello I had recently submitted 2 tickets this week on a Act of discrimination that I had to endure. I have yet to get customer service help. Should I submit another ticket with a request for Dev/CS he..
Disappointed in level of service.
This is a whine post so if that sort of thing bothers you, then move on to the next post. I resubbed a few weeks ago & have been spending lots of money on the CM as I try to learn and enjoy the..
I need some assistance from Customer Service.
I opened a ticket in game but I wanted to post it on the forum as well. Yesterday I sent 10 million credits from one of my toons to another. I went on the second toon, got the mail for the credits..
Login service failure.
It keeps saying the login service is unavailable... but the servers say they are up. -_-..
Receiving the error - Login Service is Currently Unavailable
I've been trying to log in for the last 2 hours and have been receiving this error which directs me to check the details on the SWTOR twitter account. When I go to the twitter account however, the onl..
Customer Service Ingame online times
Hey, I just have a quick question. What time does the customer support answer tickets to players? (GMT, Europe)..
Failure of customer service
What is SWTOR customer service for? I have been so put off by this games customer service i am apprehensive of ever contacting them again, maybe that is the intention of bad customer service. Iss..
The login service is currently unavailable...
Tried to log in on 12/4/13 and got the "Login service is currently unavailable. Tried again today and got the same message. Found the thread with troubleshooting suggestions by Nehsa and tried tho..
Is this a COSTUMER SERVICE forum?
Why don't you say a word for those who didn't get their +30 days for resub? It's december 9th!..
Customers service PLEASE READ!
I sent and ingame ticket (10964110.) I had to update it several times. The last time i updated it the ticket went blank. I couldnt see anything i had typed or any of the updates. This morning the tick..
Customer Non Service
Yesterday, I had a new win8 patch, though cool. so it installs and life is good. Then when I log in get the never ending wheel of nothing happening. So i log into this forum and try some suggestions...
Login service is currently unavailable - after power outage
Moved into a new house and the PC room has a "spark fault" breaker switch. So it tends to trip more often... Within the last month it's tripped twice and killed the power to the PC. When ..
Hey customer service!!!!!!!!!
How about some service around here! What is your problem?!?! Why can't I get a response to my ticket? Ticket 11059869. I WANT A RESPONSE! NOW! I'm trying to do a class mission here and I cannot progr..
Signifiacnt Customer Service Issues
I have sent several emails to get account sanctions lifted against my account, and it seems I'm not getting anywhere. Two of my characters have been subjected to forced name changes with a notifica..
"The login service is currently unavailable"
Dear BioWare I have started the launcher after today's patch and I cannot login as I am receiving the message that the login service is unavailable. It seems that other people on forum do not have ..
Creating customer service ticket!!
HEY BIOWARE, it's been three + days where many of us can't retrieve a server list! On top of that, we can't create a help ticket because it requires in game access. Then there's your call center which..
Customer Service: Server Log - need resolution
I have been unable to retrieve a server list for about a week now. I followed every step posted by bioware to fix this issue and after all the solutions, not only did they fail, but now my log in wind..
Customer non-Service on lag issues.
i submitted a ticket over 15 hours ago (current writing time). Waited for a response on that, after 10 hours of waiting i submitted an E-mail. in this E-mail i wrote as followed: Hey. Im playing..
game logged me of and is now saying login service down...
just about to start a ops when i got kicked of them game and now wont let me login it directs me to come here...same happened to the 15 people i was just with(was on ts)..
The service is not curretly available for this account
Okay I'm basically screwed. First I don't even want to call to customer service because of the fast that I've heard so many ppl saying that they wont help at all so I'll just try here. Okay my boyfri..
Customer Service Droids, Please Help!
Hello! Im in quite the situation, you see im trying to recover my old account, i know all of its details but i lost its security key. So far the only way i saw was to contact customer service via ph..
"login service is currently unavailable"
Looking around but not finding any posts indicating the it's maintenance day and the servers appear to be up. Wondering if there is something on my end I can do to correct this? Game was working fine ..
called cust service, on hold for 90 min and counting.
my account was hacked, the hacker hit my debit card for $280 worth of cartel coins. I called cust service and have now been on hold for 90 minutes. all I want is my money back...
seeing rainbow colors, cust service gave me the run around, please help
Hey all, Seeing many different shades of color. the interface options seem fine but the character and background are messed up, I feel like im wearing drunk goggles with a lot of color. any sugges..
just need to talk to a customer service rep...not a automated response droid
hi...im etherious im getting really mad here...i have had the same in game ticket for almost 3 weeks about a restoration of 3 crew skills (artifice, archaeology and treasure hunting) and when i decid..
Customer Non-Service: How a small issue results in an unsub.
On 01/07/2014 I sent in a ticket (#11421282) asking if a former name associated with my account that I had changed from could be made available again before I spent more money on the Cartel Market Ren..
Not receiving Complimentary CC and Customer Service is being unhelpful :/
I am not receiving the CC that comes with my subscription. So I submit a ticket. I get a response that says "For your security, all Account related issues are handled over the phone." So I cal..
"Transfer service is temporarily unavailable. Please try again later."
Trying to select a character on the bastian to transfer and I get this message "Transfer service is temporarily unavailable. Please try again later." Why can't I transfer? How long will the..
Login service "unavailable"???
Guys, I cannot even login through the launcher! I put my screen name, password, security code, and...boom, "login service currently not available". check forums. Forums refer to character lo..
Character Transfer service is temporarily unavailable.
Trying to transfer from the harbinger to the bastion and keep getting that, Guess they don't want my 18$ :rak_tongue:..
the login service is currently unavailable bug
Every time I try to login on the launcher I get the login service unavailable bug... The actual phrase is: "The login service is currently is unavailable. Details can be found on our Twitter accou..
Unhappy with customer service.
I don't know why I even bother with creating this forum post, but here it goes. Like so many others I do enjoy farming achievements rather then jumping around in the fleet, and it gets on my nerves..
Login Service Unavailable Error Message
First, let me say that I am not experiencing this problem... but rather a friend of mine. He's currently F2P (preferred, former sub) and this is the first time he's experienced this problem. He has..
Horrible Customer Service
After this weekend I will no longer be subscribing to Old Republic. I have had a Customer Service Ticket open for over 72 hours. It is absolutely unacceptable to have a ticket open that long. I'm not ..
Unable to phone in to Customer service none of the phone numbers work that i tried
what is the latest number to call to if you are not from Germany/france/US/England..
The Login service is currently unavailable / Server connection failed
For the last two hours or so, I've had "The Login service is currently unavailable. Details can be found on our twitter" (etc) whenever I try to log into the game. I've gone down the list o..
getting login service is currently unavailable
I cant enter the game because i get "login service is currently unavailable". Ive tried deleting the patch folder in the old republic folder, starting with safe mode on my pc, using the fix la..
Sorely dissapointed in customer service
Hi, I came back to SWTOR to give it an earnest try after I recently quit WoW. I decided to go all in, paid for a reoccuring subscription, even bought the big 5500 cartel point packagae, I got the digi..
Log in service is currently unavailable?
I keep getting an error from the launcher when I try to log in. Keeps saying the login service is unavailable. Though, if it was unavailable how do I log into the website? Anyone got a solution fo..
Login service is unavailable. WHAT THE HELL?
Yesterday, i downloaded patch and played just fine. Now I have been trying to log in for about 30 minutes and the launcher doesnt work. I restarted my computer, my connection, and just nothing. Can yo..
Could someone send me a new One time password or customerservice.
Please :/:rak_01:..
Login service not working?
I can't login in the launcher. it keeps saying unable to receive patch data. please check your network connection. (208) my internet connection is fine. i checked everything and restarted my computer ..
"Login service is not currently available"
I keep getting this error message ever since I crashed out of the game last night. I've run through all of the steps found here http://www.swtor.com/support/helpcenter/2196 except for the last (since ..
Login service is not work
Hey Why is the login in service not work for then i try to login i get this message The login service is currently is unavailable. Details can be found on our Twitter account And when i go t..
Log in service unavailable lately
Hello, for the past two months I have had to log in repeatedly when I ran swtor. Launcher reports that log in service is unavailable and even when I get in game I often get a screen that the game ..
TOR Customer service is a farce
It is complete crap that when I call customer service regarding a valid complaint the rep only reads from a script then when I ask politely to speak to a manager they just hang up on me. I have called..
the login service is temp unavailable ??
what do i do.. i tried reinstalling and all.. please help Edit.. Apparently my SWTOR isnt connected to the internet at all.. But my internet is running.. The game was running smoothly the pr..
Thank you BW Customer Service
Hi, I would like to send my best regards and thank BW customer service (especially Mike and Matt) for their support in solving a specific problem that was generally my fault. It was done in the bes..
Sad state of customer service
When was the last time someone from cust service replied to a problem here? When was the last time someone received an in game meaningful response to a problem? All I get is automated answers which ha..
The great Laggggggggggggg............... Please respond Customer service!!!!!!!!!!!!!
The lag issues that have been happening for the last 3 weeks is happening more frequently and more often day by day. I would like to know if there is a known issue on your side? I've already had my i..
"Login Service Currently Unavailable"
So I was playing TOR earlier today and decided to take a break around 8 PM PST. Tried to log back on an hour later--but every time I enter my security information the launcher returns with "The lo..
Customer service here...
So i had 2 tickets open, 1st was regarding monthly cartel coin grant for being subscribed, 2nd me buying wrong underwolrd chest for token. I get 2 emails, each for one ticket. 1 email regarding cartel..
Is a 'tunneling service' against the TOS?
I have recently moved to Australia and ... well, latency is higher down here. Apparently, it takes a good few seconds for those electrons to navigate the planet. I have found a service or two, one ..
Login service is currently unavailable...
Literally JUST re-subbed about 4 minutes ago, logged out and am trying to log back in... Getting the error "The login service is currently unavailable."..
Customer Service experience
I called the Customer Support number today because of an issue with my subscription. My hold time before speaking to a CSR was less than a minute. I spoke with two separate CSR's, and both of them s..
'Log-in Service currently unavailable'
I get this message whenever I try to login with the launcher. It says details are on the Twitter account but there was nothing there, and I don't see anything on this website either...
The login service is currently unavailable..
Okay..so the servers are up, whats the deal with my launcher? I tried using the launcher fix but it didn't work. I had no problems logging in last night..whats the deal??..
Service Package Links and C++ Visual .netFramework update links
See if you have already updated your Windows Operating System. Remember. SWTOR is required to run with updated Service Package. If you are using any of these Operating Systems, and are having issues ..
Worst customer service in my life. BE WARNED!
I literally just had the worst customer service experience in my entire life. I can't believe a game with Lucasarts and Bioware would be so terrible at helping someone. So what's the story? I'm a ..
Login service unvailable
As title mention.. this is the 3rd day. Unable to ping to launchpad.swtor as well.. Dont say its my ISP problems as i wont be posting this if it is....
Very unhappy with Customer Service
So, I have not played SWTOR for a while (still pay for it) and decided to check out the cartel market items. I purchased the 600k escrow wondering what it was for (450 coins). I looked at the descr..
Login Service unavailable,Please Help!
When i try to login message appears "login service currently unavailable". Tried all steps shown on forums and still no luck, ran computer in network safe mode worked fine and let me download..
login service unavalible
when I tried to log in it said that login service is unavailable happened on May 4th 2014 at 4:40..
Does Customer Service actually do anything besides say....
"Sorry, but there's nothing we can do to help you?" That seems to be the company line. Not only do tickets take days and days if not a week to get answered, but it seems like anytime I have a ..
Launcher Problems; Launcher Guide in Customer Service doesn't help.
Don't you dare tell me to go to Launcher Troubleshooting Guide Updated: 19/11/2013 because none of that **** advice is helping. So I've been trying to re-download this game for a day and a half n..
Disappointed from SWTOR Service
I've request complete change on my log in username and seems like I can't do it, because SWTOR can't handle such thing? I really hate my username, first it's hard to remember it as a logging in name a..
cannot buy cc with paypal service
hi i cannot buy cc using my paypal account it show me - An error has occurred while trying to process your request. Please, try again later...
Customer Service and Quality Assurance are "bugged"
I have had two issues in the past week occur in game, reported each, and had both issues bounced by CS and QA respectively, citing that it is the other departments problem. My guild conquered a p..
Unable to Post out of Customer Service
I've encountered this issue for quite a while now. I've done logging and relogging. Nothing happens. To be more in-depth: When I click on "Post New Thread", the forum comes up with an error me..
The login service is currently unavilable?
Hi there, When I type in my password and press Login it displays the following error message: "The login service is currently unavailable. Details can be found on our Twitter account." ..
Launcher: Login Service Unavailable Yet servers Appear Up
Seems like it may be a pre-mature patch glitch but I'm tryying to login hours before the scheduled patch and the launcher will not let me login. It points to the forums for more information but no f..
Customer Service is great, really. The greatest support service i've ever seen.
Don't be shy to call to them. This guys/girls very kind, patient and helpful. Damn, I'd like services in my Mother Russia to be like this one. They even don't care about my very dirty and lame English..
In-game customer service dissatisfactory
I put in a help ticket for one of my characters, Aemmatwo, TWO DAYS AGO, and have still not recieved a response. The other MMOs I've played have had much faster customer service, and even live people ..
My group killed Lord Djanistak and no loot dropped, Customer service won't help
I've opened several tickets in game about this: 14184294, 14190624, 14197951. Myself and six other people grouped up to kill this Lord Djanistak on Tattooine. As you should be aware, Commanders drop ..
"The login service is currently unavailable" message on windows 8.1
My laptop died, so I had to install SWTOR on my wife's laptop that has Windows 8 instead of Windows 7. I installed it last weekend, and played for a bit then got off. I try to boot it up today, and wh..
Login Service Unavailable after all Fix Attempts
I've been at school the past few months and the game has been very hit or miss. Some days it works fine, some days it doesn't. I'm not hitting any sort of data limits from my school. I've tried reinst..
is the phone service broken that they offer for support ?
Has anyone else tried to call the support line and it just sits there with a blank line ? number that seems to have issues: USA: 1-(855)-345-2186..
Log in service is broken.
Seriously, what's going on? Nothing on your twitter feed about what's going on. No hints that it's being addressed. Been trying to log on for over an hr. Server statuses are up. Did the whole nig..
Customer Service - ToFN PvP Arena players urgently need your help and attention!
A single person is ruining today's and y-days RPvP games, switching between Republic and Imperial characters then queuing rated without any gear. Then he either leaves the game or stands around not co..
Log In Service down
I've tried to log in 3 times over the past 2 hours and keep getting the "Log in service is temporarily unavailable" message. Any ETA on when this issue will be fixed?..
Wierd service to a subscriber or just lack of ressources? Jokull codex entry missing
Hi to all, i just got the fantastic news, that the dear def. dont care about their players.. sadly. Why? Well after month of farming codex entries i miss a few.. 1 of them is no support on, even i ..
Unable to contact Customer Service
Greetings, I was trying repeatedly to contact the Customer Service (as instructed on http://www.swtor.com/support) but without any success. My country of residence is Russia and I was trying to ..
In Game Service Ticket no response?
Greetings, I created and submitted an in game service request. I have noticed that previous issues were typically handled within 12-48 hours. Currently I have two submissions that have exceeded this ..
Character stuck, unable to play for two days, still waiting for customer service.
ill be quick to get the point and then leave details underneath. i can login to my account and play swtor with all my characters but one, everytime i try to load this specific character my game locks ..
In-game Customer Service Portal and Sprint not working
A recent returned old subscriber, having renewed subscription. All fine till this morning. Website and game log in show me as a subscriber. Sprint now does not seem to work on all accounts. The in-ga..
Hacked and NO help from customer service!!!
My account was hacked and my items/characters deleted by my ex girlfriend. I put in a ticket 4 days ago and still have not received a response. I have been playing since the beta and am a paying subsc..
Please close the Customer Service section!!!!
It's been a very long time since we have seen any CS forum help it's becoming flooded with people asking for help on certain problems and no response either Bioware gave up on this thread or just don'..
Bioware not enforcing the terms of service.
several times I have reported various TOS violations like players name "jewishfaggot" and other terrible names and comments. I reported, wrote tickets, and nothing happens to such players. I friends l..
15days Plus Ticket on a class quest #verybadcustomerservice
I have had my ticket canceled. I have been hung up on five times. I understand stuff happens new expansion its the holidays. I have been told I would get a email for 15days. I paid for my subscription..
Has customer service been outsourced
Has customer service been outsourced... Maybe to Asia?? They seem less helpful now, more rude, have no understanding of the game... The rudeness seems to get worse when you correct them on how the ga..
Is Customer Service on The Bastion Broken?
I went to report *another* gold spammer and got a vague "could not complete request" error. I went to the CS window in game, but the window just says "Updating 0%" and does nothing else. I can close..
Horrible and Inadequate Customer Service so far...
I opened 2 tickets, 2 days ago... haven't received a response on the 1st one as of yet. The 2nd one I received a "We appreciate your suggestions and ideas, please post them in the appropriate section"..
Customer Service / Lack of Response now the standard?
I am a bit confused.The events: 14 months or so (give or take) the automated CEO change system went into effect internally in our guild and our guild was "lost" to a player we had no contact with. C..
Horrible In-game Customer Service.
I submitted a ticket 3 weeks ago in order to restore my juggernaut Deyvon on the Harbinger, and have not gotten any response back. Ticket has just been sitting there open. But when I submit another ti..
Login Service unavaliable
Hi, I have tried the steps outlined in the sticky post but no luck so far. Before this issue happened, I had a "unable to retrieve patch data" error 208 issue. I called my ISP and managed to resolve..
Boken Boss and BW Customer Service does nothing...
Master n Blaster wiped my raid group by completely covering the ground in circles and killing everyone, I have a screen shot I put in a bug report, and an Item/Loot report but I get nothing from CS th..
What Customer Service
After a year or more of quitting this game because every time a patch came out it would break my game. Having had to rein install it over and over again and taking a week to do so, that out of a month..
The apparent lack of customer service in this expansion is appalling . . .
I find it interesting that when it was decided there was an issue this week with the cartel slot machines that was remedied IMMEDIATELY, and the machines were nerfed down to the point of being nearly ..
Pathetic/non-existant Customer service response time
When this game first came out I used to recommend it to all and netted you many subscribers over the years. However I now warn my friends against this game, if it were simply the bugs I would not mind..
Service is poor
Hi there I am a sub player and i have just returned to swtor. I have deleted one of my chars by mistake, I have opened an ingame ticket and got some automated respose saying they dont have enough inf..
US customer service quality
Hi, is the US customer service just as low end as the German one? Here in Germany it is impossible to get any answer other than an automated mail with always the same text. Is this a german phenomeno..
Waiting a week on customer service in game!
I've been waiting practically a week for an answer to an in-game ticket.. getting a little impatient now :/ I've come back from a couple years away from the game to find that my character I used to p..
Error: The login service is currently unavailable.
Tried to login today and I keep getting this error, "The login service is currently unavailable. Details can be found on our Twitter account." Checked the Twitter account and theres nothing there ab..
A Public Service Announcement regarding referral links...
Okay new people, here's the deal with referral links: You may use exactly one, once you use it you can never use one again. Yes, they give you a free 7-day sub, and some other negligible stuff I can'..
Customer Service Ticket Error !!!
So I accidentally reported my own guild name, and I am the guild leader. As Stupid as this sounds t was truly an accident because Iw as checking the conquest boards to see how we were doing, however I..
you customer service keeps closing tickets w/o any attempt at resolving the issue...
ok.. so... im going to include the 3rd set of in-game requests that i have made that continually gets closed by your "customer support" team ( i use that term very loosely as it seems you dont care ab..
Paying for a non-existent service...
So an item (Expensive one at that) goes missing in my inventory after being away for a few months. I cannot locate it, have no idea what happened, so I petition, this is the lack luster response I get..
Moronic Service Leading to cancelled accounts
OK, just had one of those calls with Customer Service. Basically my son tried to login from his PC but the game decided it wasn't his normal machine and told him it has sent him a verification code b..
The character transfer service is currently unavailable.
I transferred a character with millions of credits from Bastion to Ebon Hawk, where I bought stuff on the GTN. Then I transferred that same character from Ebon Hawk to Jedi Covenant all within about ..
Customer service comparison: wow/wildstar/swtor
Well I've been playing this game for over 2 months now. I have made a few posts about how much I like it. So many reasons to love it. Previously I have been a heroic/mythic raider in wow for 8 year..
Broken Customer Service
I have opened tickets, I need help, why are you guys NOT responding to my tickets, way to treat your subscribers! Furthermore, I will post my most pressing ticket request here as well maybe I will ca..
Opened ticket, customer service response? closed it and left it empty.
On 05/12/2015 I won a Trophy: Lance squadron command unit from a world boss. I dont really decorate my stronghold so i decided to give it to a guild mate of mine who was also on the run. I noticed tha..
Deplorable customer service
My account was hacked and banned for "gold farming type behaviors". Lucky me the credit card I had saved for my subscription was also being used in game to purchase hundreds of dollars of stuff I nev..
The Red Eclipse: Login Service Unavailable?
I never know if this message is one of those "only me" types, or "affecting everyone". Can anyone else confirm/disprove if the login service is currently unavailable on TRE? Syrlex of The Red Eclipse..
Issue with link provided by Customer service....
I recently received an in game help telling to me to view this thread http://www.swtor.com/community/showthread.php?=206258. It is supposed to have clues as to how to access the endurance datacron on ..
Dear Customer Service
I'd like to start out by saying that I paid for a 6 month subscription, which amounts to $80. I've explained my plight too many times than I care to count. And frankly, I'm not going to again. I'd s..
Great customer service
Hello, Typically, in the world today, there is no shortage of complaints as well as bad news constantly being projected out for us to see. This post is to share something that BioWare/EA did right w..
Talking to an actual human being in the in-game Customer Service?
How do I actually contact a REAL customer service representative instead of continually receiving an automated reply that HAS NOTHING TO DO WITH MY TICKET. It is really frustrating that the in-game Cu..
Hopeless Customer Service and Bad Process
I have raised two tickets in regards to account issues relating to having a security code attached to an account. Both were closed without any discussion and with a standard template response. The se..
In-game customer service been down for about 2 days now...anyone working on this?
I recently bugged the Trooper class mission "Justice" by my own fault, but still stuck...I went to post a ticket about it (I didn't realize Garza was meeting me ON the Justice, I ported back to Corusc..
(character log in loop) Non 855 contact number for customer service
My character is stuck on stronghold log in. Usually i just call the 855 number and they move him to the fleet. However, I moved to mexico and 855 numbers are the only toll free number we cannot call. ..
Expectations of Customer Service and Response Times
I am curious as to what expectations you have as a paying customer, or free-to-play for a response on a trouble ticket. 1 hour from post, 3-5 hours, 8-10 hours, 12 hours, 24 hours, 36 hours, 48 hou..
Some Customer service!
So I made a Ticket Yesterday involving a mistake made using the Appearance Modification machine on Coruscant. I hit the confirm button by mistake costing me 792 Cartel coins! So I make a ticket aski..
Stuck at GSI Orbital Station + bugged Customer Service Help Request ingame.
Hiya. I have encountered two bugs that truly arrest my development storywise. 1. I can't progress in the Ziost story, because of a bug: This is the first time I do the Ziost story missions on this..
SWTOR Customer Service Email
I was emailed this when I never contacted Customer support: "Hello Luke, My name is James from Star Wars: The Old Republic Customer Support and I have taken a look into your email. I'm happy that w..
PvP Decorations and Customer Service
Hey Bioware, First I'd like to vent my frustration for having to come to the forums in order to try and get this issue resolved. I've tried opening multiple in-game tickets on this matter, but they h..
Awful customer service once again
Opened a ticket regarding a character restoration two days ago (have been away from the game over a year). Log in this morning to find said ticket has vanished and no action has been taken, so have o..
How to get customer service
Hello, I required some assistance. It is the first time in years I required some assistance. I opened a ticket in game explaining the issue. I received a response from Protocol Droid M0-T0 (aka Mar..
"The login service is currently unavailable"
I read the forums and the next patch day isn't until the 22nd, so why am I unable to log in? Checking the website, I confirmed that the servers were indeed still up. Is there something I didn't get ..
Customer Service Assistance Exp?
Hi, So I've been playing a little over 2 months now and maybe it's just bad luck in the people who have answered my tickets but is it generally the case with SWTOR that they do not actually read your..
Is there anyone working in Customer Service????
I have only been playing this game for about 2 weeks now and the amount of credit selling spam I get in my mail averages around 15-20 a day I have reported all of this for 2 weeks now and no response ..
Game Wont Patch - The Login Service Is Currently Unavailable
Hi, Im new to the game and installed the game correctly but every time i try to login in to patch the game i get 'The Login Service Is Currently Unavailable. Please Visit Our Forums For The Lastest U..
PvP service provision
Pub vs Imp PvP has ceased to be a game. It has become a service that pubs provide imps. Pubs provide easy warzone wins to imps. This provides them with fast conquest points, comms, credits, valor, ..
Login Service Unavialable.
Spent the last 48 hours downloading this game. played for a couple of hours this morning and decided to subscribe. Then when I get back from lunch it says the login service is unavailable and that I s..
Is there a log or ledger of Cartel Market service unlocks on my account?
Is there somewhere to see a list of which unlocks and how many have been applied to my account? If I buy extra GTN sale slots, character slots or Artifact Equipment Authorization, can I see a list of ..
Customer service and achievements :(
Dear mr. bioware, what is wrong with the customer service? a few days ago i submitted a ticket concerning the mind your step achievement in trial and error master mode. even that i am german i wro..
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