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How to Contact Bioware - Not Help/Support
Hi all,
Anyone know how to contact Bioware directly with a non-support issue? I can't seem to find a way to...
Feedback zum Support
Hallo zusammen. Ich hoffe ich kann mit diesem Feedback helfen den Support in Zukunft zu verbessern. Das soll keinesfalls dazu dienen um hier irgend.....
In-game support is absolutely atrocious
A little background:
On the 22nd I got a token for my columi gloves. I accidentally bought the medium armor variant instead of the heavy armor.....
SWTOR Is On Life Support
1. Ability Delay
2. Security Issues(Rampant Speed/Client Hacking by exploiters)
3. Buggy GUI
4. End Game at Lvl 50( approx. 1 month of game play).....
General Customer Support Comment
From reading the forum threads and my recent personal experience it has become obvious there is a serious problem with the way customer support.....
What's your average RESOLVED support ticket times?
Initial responses are generally quick - within 12 hrs. However, to actually resolve what I've asked takes much longer. I have a ticket going on 9.....
Customer Support - ticket response time (non-technical issue)
Greetings,
more than a week ago, i submitted a ticket about non-technical issue (on behalf of larger group of players).
Ticket contained all.....
Stuck in Friends Class Zone for 3 Days, and Counting! CS Failure of In-Game Support
I've played a ton of games, and I understand on the majority of questions a canned response may be the best way to respond to "basic" questions as.....
Support won't transfer an item when it's due to a bug?
As you know, Hard Mode flashpoints end as soon as you defeat the final boss. If you release when you die on the final boss and the rest of your.....
Bioware Support Bewertung
ich persnlich finde den support von BW sowohl imgame als auch hier im forum absolute lcherlich.......
wenn es probleme bei spielern gibt is.....
Feedback and requests for the ingame support
I got a bit frustrated on the ingame support so I filled out the support form and feedback form. The citation below is what I send them. Shortly.....
Telefonsupportrtzel: Sicherheitstoken ndern
Also, ich muss meinen Sicherheitstoken ndern.
Dies geht nur ber den Telefonsupport.
Allerdings bin ich nicht sehr gut in Rtzel lsen (auch.....
Super easy fix for BM bags!! support this!
Really simple. Quadruple the token cost of BM items and have bags drop -at least- 1 token a piece (maybe a 20%ish chance to drop more)
If a.....
Phone supports needs "barriers" between operators
I just called customer support to fix an issue. It sounded like I was talking to a room full of Indian techs all talking over each other.
I.....
Lethality > MM Sniper - From a diehard MM supporter
Awhile back someone posted how much better lethality was versus marksman and all the MM players jumped on about how wrong he was. At the time, I knew.....
Beschwerde ber InGame Support
Hallo Con und Co,
ich habe heute mal wieder 2 Standardantworten aus dem InGame Support bekommen.
Mir reicht es jetzt. Solang sich darin nix.....
Certificate authentication failed, please contact customer support.
I just started receiving this error message. It started happening after swtor desktop crashed on me again. Now every time i try to run the game i get.....
Kostenpflichtiger Bugreport mehr ist der Support in SWTOR nicht
Hallo Zusammen,
ich hoffe ihr habt bessere Erfahrungen mit dem Support in SWTOR.
Ich persnlich kann nur sagen die Qualitt des deutschen.....
Actually getting support
Has anyone found an efficient way of getting support from Bioware. I have never had any luck with filing a ticket in game and the email support is.....
Serious Customer Support Problem
Good morning. I'm hoping to receive a better response here in a public forum than I have received via the email support system. I have opened 3.....
Offizielle Beschwerde gegen den Ingame-Support
Sehr geehrte Damen und Herren,
ich bin ein zahlender Kunde und habe gestern Abend das erste mal das Medium "Ingame Support / Ticket schreiben" bei.....
Pausing game subscription. Support for us to be able to.
Ollo everyone,
I know that it's not possible, and i don't know if other games have this option or not, but i rent games online and they allow me.....
Displeased with support service
Hi
I am a South African player, playing on a EU server and i must say the game has been great so far but i have a huge issue. I cant dial your.....
TOR Support & stable Connections slump
Support issues
1. In game tickets having no answer when using special keywords.
2. Bad Indian telephone support before you hit any of the Tier 2 &.....
I Need Support -- from the pvp community here on the forums
Well last night it all came to an ugly head. At peak time on a Saturday night, Dark Reaper Republic fleet had around 15 players.
My guild used to.....
Input not supported
I'm having the "input not supported" black screen problem when I launch the game. None of the alt+enter and I don't have a.....
SLI not supported
I have a little bit of an unusual setup, designed to make my video game experience as good as I can make it.
1) I play on a 45 inch LCD Sharp.....
Aratech Fire Update support dont help
2 weeks ago i have merged to new server called tomb of freedon nad.
i was leveling up with friend we both were leveling a powertech. after we.....
support tickets leuchten immer wieder
Ich wollte falls es noch nicht aufgenommen werden kurz eine Info darber geben, dass Support Tickets, sogar wenn diese 100 mal gelesen wurden. Jedes.....
So langsam geht mir der Support auf den Sack
Ich hatte demletzt mal ein Ticket an den Support geschrieben da uns aufgefallen ist, dass bei paar von uns aus der Gilde da was am Schaden bzw.....
Awfull In-Game Support
I am very disappointed by the actions of your in-game CS rep. team and specifically droid t5-l2. I waited a full day to have my ticket responded to,.....
Official Arena Support Thread
If your like me and love to pvp, but prefer it on a small scale, high intensity type of situation please post and support Arena's in SWTOR!
I.....
Can Customer Support do...anything or are they here just for the looks?
Well, I'am not usually a whiny person, I do know how a Customer Service works in a mmo game however, more over - I was a Game Master and a Leader of.....
Worst support ever?
I've read about others having nightmares like this, but I never thought I'd ever experience this myself. I'm usually quite tolerant, but I feel like.....
unable to contact community support OR EMAIL SUPPORT
i am trying to appeal some warnings, and i cant even email communitysupport@swtor.com OR support@swtor.com
get eror tat its being rejected by the.....
Stupid customer support
Are you retarded? I mean seriously when 140+ people are in Denova. Everyone is yelling about the lag in general chat. this response below is not.....
Customer Support: Delayed Email Responses & Phone Service Currently Unavailable
Hello everyone. Customer Support is currently experiencing an issue that could cause a delay in responding to players via email.
This will not.....
Customer Service Support, wth?
So... ever since I transferred to the sever "The Bastion," I've found that I've been getting reported for the most stupid things ever. There are one.....
Why does BIOWare support cowards ?
Growing tired of the lack of support for those players whom queue for a WZ only to leave. Worse is the lame effect of players getting brought into a.....
kudos to phone support!
OK, I know it's a simple problem, but there's no such thing as a simple problem. And I just had a *lousy* day. I lost my mobile, my iphone, and I.....
Galactic support is NOT your specialty
Apparently you cant help me because you think my characters have been deleted, here is photographic evidence that said characters DO exist and i am.....
Lack of in game CS support?
What happened to the in game CS support? Was it down sized, removed, or what? I have unanswered tickets, one going on 3 days without any answers.
.....
Let's show the PvP aspect of this game some support
I posted a thread in the general section about why PvP should be Bioware's main priority. The argument basically boils down too the following:
PvP.....
What is the wait time on support tickets now?
I've had a ticket submitted in game since the 24th, has the time been extended on answering tickets? I've usually had mine answered within a couple.....
Token-Umtasch durch Support
Hallo zusammen.
Ich habe dann auch meine ersten Erfahrungen mit dem Support machen knnen. Diese Erfahrungen stimmen mich schon bei meiner ersten.....
I can't believe customer support!
It's actually quite fantastic :D
I learn't the other day that I had bought the wrong war hero chestpiece several days before, so i sent in a.....
Why I'm quitting - Terrible Customer Support - Gametime Lost
After one week of having the game, I receive an email stating that I have been banned for using third party software against the TOS.
First I.....
Video mode not supported!
Hello, gamers! I have bought this game, and when I launch the game (I have never played SWTOR) I see a black screen with:"Video mode not supported"......
Battleborn set, support was not much of a help.
Apparently it is considered a spoiler to give information about any given item in the game. Tolled me check the community forums, tolled him that.....
No response from EA Customer Support?
I placed a complaint to the online messaging system for SWTOR. I articulated my issues, and asked for resolutions. Instead, I haven't heard anything.....
Frust mit Support Unterstzung
Ich musste es rauslassen.
Ich habe in den letzten drei Wochen kontakt mit dem CS bezglich mein Physikalischer Schlssel gehabt. Die Lsung fr.....
Dual GPU usage in SWTOR not supported
Hi,
I have 2 AMD Radeon 7970m GPUs, but when I play SWTOR, only 1 of the GPUs get used. When will multiple GPU usage become implemented in SWTOR?..
Does Customer Service needs support?
Hello Customer Service.
I have been waiting for a response to my ticket since 22.10.12 and I have enough.
Back in the good times when Customer.....
Customer Support. That's a joke at this point.
Phone support is a joke. You spend nine hours on hold, just to be told that you need to email or submit an in-game ticket. These forums are a joke,.....
You only offer support for class story missions?
Hello,
I got an e-mail response to an in-game ticket that I submitted, which I believe is related to the quest line on Theoretika (I can't be sure.....
Are F2P customers taking support away from Subs ?
A big issue that us Subscribers are noticing is the terrible in game support since F2P launched same goes with the phone support are these F2P people.....
Support?
gibt es hier berhaupt support? alle leute mit denen ich gesprochen hab, haben sich die gleich frage gestellt!!! wieso bietet man einen support an,.....
Leitung tot beim Kundensupport
Schnen guten abend.
Ich dachte, ich gehe heute in die nchste Runde beim Kundensupport (ich kann ja mittlerweile nicht mehr ohne den stndig.....
Kontaktmglichkeit zum 2nd Level Support oder Rechtsabteilung?
Hallo lieber ForenSupport,
vorweg, euch trift hier keine Schuld - ich mchte ledigleich einen Hinweis haben.
Problem:
Ich habe Produkt A im Shop.....
E-mail from Customer Support concerning Cartel Coins
For those of you who read these "QQ" threads. Here is another one for you. On November 20, I purchased $19.99 worth of Cartel Coins. However, those.....
Ingame Support / Kundendienst
Hmm, ich hab da mal ne frage wie kann das sein das man 1 Monat auf ein Ingame Ticket warten muss? Ist das in SWTOR normal?
Und das beste ist hab.....
Custom support
Hi. why is it inposible to contact a Gm in game? i have waited for a week now and still not got a awnser. can some one plz tell me what's going on?..
Worst Customer Support Ever!
I have tried to be patient but that has run out! I have tried for a week and a half to try and find out where in the process they are with restoring.....
Support = 0
Sagt mal, kann es sein, dass der support mit start von f2p eingestellt worden ist?
So sieht es nmlich aus, bei dem, was da momentan so abluft...
Mission stuck on Alderaan - Customer Support Deleted my Ticket Text
Hi,
I have the mission "Alderaan Bonus Series". The mission text says "Return to Jeren Organa". The contact appears on my map. When I go to Jeren.....
Phone Support put on hold for more than 2 hours with no resolution
I having been for 2 days trying to get a resolution for my problem by calling the customer support number (from my mobile as it's all I have) and.....
Has Anyone been dissatisfied with swtor support lately?
i have issued a ticket for a character restoration almost 4weeks now and all i get from them are human protocol driods assuming i have my toons.....
Any assistance from Swtor support for a Holiday Week Event?
POTATO GUILD HOSTING A HOLIDAY WEEK EVENT - have your gm or office message myself or ingame mail on how to participate-group/pve/pvp/crazy.....
Qualittsbewutsein des Support
Hi alle miteinander.
Ich wollte hiermit mal ein Thema anschneiden, dass vllt vielen unter den Ngeln brennt.
"Welches Qualittsbewutsein haben.....
support tickets
I have posted numerous tickets to try to get support for many problems. After extensive time there has been no solution or even a response they are.....
Worst Customer Support / Billing Team EVER
Point A)
Support is all overseas
Point B)
Billing Hours of Operation (24/7) 1am-6pm Central Standard Time... and half the time when you call.....
CS support yet again not understanding ingame tickets
So a couple days ago, I sent in an ingame ticket in regards to a Bonus quest i had completed which only granted 6xp. I just wanted to inform them.....
Does any support?
Does any support?
2 week ago on my twink stops displaying previews doll character (cnrl-left click on item). And client become crash every 5.....
The worst customer support in the industry
I accidentally sent items to another player after I misspelled my alt's name. I sent in a ticket and thought "this will be an easy fix", but I was.....
Telefon-Support-Nummer nicht mehr kostenlos?
Liebes Support-Team,
habe ich eure Ankndigung nur bersehen, da die kostenlose 0800er Nummer des Telefonsupports abgeschaltet wurde? Mt ihr so.....
Friends of SWTOR - no speeder, no coins, support decided to ignore
Good day dear Customer Services.
About 6 days ago I invited my friend to SWTOR using Friends of SWTOR program. However I still didn't recieve my.....
Phone support
I need to contact phone support in regards to problems with my account and not being able to purchase anything from your webpage.
Im from.....
Support berfordert?
hi also mein anliegen ist eigentlich ganz einfach:
mein pc ging kaputt, worauf hin ich mich beim skype support gemeldet habe um meine restliche abo.....
Telephone Support changed details
What has happend to the phone support free calling number ? They put a recorded message up but the link they suggest to go to on the website is.....
Just got off phone with support about purchases not showing up
So I just got through with a billing specialist on the phone and he tried a few things to figure out why I was not upgraded to Subscriber status.....
Aktion gegen mangelnden Support zwecks Abstrzen
Hallo,
Wei zwatr nicht wie es denen geht die auch mit den stndigen Crash to Desktop zu kmpfen haben, fleiig ins Forum schreiben aber nie eine.....
Called CS phone support (int) to fix CC prob, now cant add new card.
Last week i called phone support from Australia making an international call to try and sort out the problems i was having trying to purchase things.....
In game support ticket delay
Guys,
Any chance of an update on a support ticket i logged in game on the 19th Jan? It would be nice to receive an acknowledgement that something.....
Do eu time ingame support even exist?? Cartel item not working
My issue is that my legacy spiecies unlock: sith pureblood doesnt work and says it ahs already been unlocked in this character even though it hasnt
.....
My support ticket
Good day,
I am absolutely disgusted with the customer service i have received from BW lately, once upon a time the ticket service wasn't too bad,.....
Support Ticket
Hi there, Submitted a support ticket on 1/26 and it's still just sitting there open. Wondering what the average wait is for ticket support? It.....
I need help from customer support.
Waiting for a ticket to be answered from an hour and a half ago, after doing a Flashpoint for two hours that broke at the LAST *********** BOSS. I.....
Why silent support?
Why silent support? I am a subscriber and not any help from them.:confused:..
NU2001 error ~ post support
Even though i didn't like doing it, i sent support my ID to get the ball rolling on getting this crap unlocked. Sofar its been over a week. No.....
Email Support nicht vorhanden? (Account gesperrt)
Hallo!
Ich habe gestern eine 2 Monats GameCard aufgeladen und Heute kam eine Sicherheitsfrage die ich scheinbar nicht beantworten konnte und habe.....
Please, update the Security Key to be supported by IOS 6
I have been a fan of this game since launch and have thoroughly enjoyed my time with it. Recently I have decided to add the Security Key to my.....
Where is the Customer Support??
I'm a paying player and one of the perks was in-game support when it was needed. This support comes in the form of a ticket system that can only be.....
Calling support
1. Called 3 times to even get in the queue.
2. 10 minutes in the queue still no answer.
3. I am paying for a service - the customer part is.....
Bioware not providing support to subscribers
Hello,
I've had to submit tickets to CS about missions for the world event, I have to reset one of them about 3-5 times and redo it each time do.....
Support is nonesistent and you are abusive and coercive in nature
You guys need to learn how to take care of customers instead of abusing them. Suspending account access because you can't resove tickets only close.....
Server Support
BW, you really need to fix your servers. I have talked to quite a few people saying that they get massive lag then DC. I thought it was just my ISP......
Incompetent phone support. (PTS character versioning error)
-----------------
My main is getting the ever so popular "character versioning error" on PTS upon character copy. Since we can't delete characters.....
Endloser Teufelskreis(Support anruf krise)
Hallo, da ich die antwort einer Geheimfrage von vielen vergessen habe, hatte ich gestern versucht mich mal durch den Kundendienst zu.....
Beschwerde ber den Support
Sehr geehrte Support Mitarbeiter, Sehr geehrte Communitymitglieder
Ich habe seit geraumer Zeit Probleme mit dem Spiel.
1. Das Bild friert ein.....
What community are you supporting "community support" ??
Community Support learn to support the community who are doing the right thing.
Certain people among society get away with murder ?? am I right or.....
this is unbeleaveble calling custumer support telephone line
This is unbeelaveble. I ask fore help in game regarding my cartel coins that I did not get fore the second time after paying my subscription and the.....
In Game Support Ticket System Sucks
Here is my submitted ticket.
I am so sick of automated responses from bots that do not address the question being asked.
I had bought about 10.....
Contacting Support Via Skype
Been Trying to Contact Customer Service through Skype on this number : 1-855-467-9867
since i cant use land line and mobile is too expensive but.....
Can't acces swtor or contact customer support
Today my phone died. On my phone I have the app with the security key so I can no longer acces my swtor account. Apperently I was still logged on for.....
US Customer Support line unavailable
Was on hold for 2 hours yesterday and today the help desk number has been busy for the last two hours........
Tech Support Communication
Dear BioWare:
When you plan to have your advanced level Tech Support Closed please communicate it in the future. So we do not sit on hold for up.....
Telephone support
Telephone support says they are down till 1 am PDT. This is some seriously horrible support for a launch AGAIN...
Chat Bug and TOR Support's Response......
So this is the issue that I am having and the original ticket I submitted in game...
"For the last month I have been dealing with what I believe.....
Dear Support, STOP SPITTING ON US!!! WE NEED YOUR ANSWERS!!!
I dont understand - whats wrong with you people???!!!!
There's TONS of threads about "wrong" passwords.
PEOPLE ARE NEED YOUR HELP!!!
ITS YOUR.....
Support ticket support are trolling me.
So I received a mail from your automatic service informing that "David" has responded and closed my ticket and that I need to go ingame to check it.....
No Dev Support? Here's why,,
http://venturebeat.com/2013/05/07/after-1000-layoffs-will-ea-find-itself-short-handed-for-making-star-wars-games/..
support for vista is slow
hurry up feellows help to in game . can not log in why:=?
:):)..
PVP maj support me !!
Hi, I'am Ayiro, I'am frensh, in frensh forum, no people listened us... So i try here. I wanna talk about pvp who's a bit void... And, the 11 june i.....
Galaktischer Support ist unsere Spezialitt
Sorry Leute, aber ich muss mir jetzt einmal etwas Luft bezglich des "galaktischen Supports" verschaffen.
Die Vorgeschichte: Nach ca. einem guten.....
WOW Phone support was a shocker
Was trying to talk to support on the phone the female was a real dog refused to put me through to the billing department so since the support team.....
this hilerious costumer support
okay normaly i dont do this but i had it with the trollers of the harbinger .
just because i am a woman you cant call me **** and a harlot and to top it even more a moron of sidney has more right the..
bad customer support
1 I am a subscriber
2 I get priority support
3 I send ticket in yesterday
4 more than 24 hours later you do not respond?
You have a disgustingly bad customer support service.
Complimentary s..
Thanks Customer Support!
Probably gonna get flamed by other users for this post, but I am thick skinned and can take it.
I just wanna say thanks for the job you guys do. Every time I have had a problem, ya'll take real goo..
Community Driven PvP events with GM support.
I would like to know if you (support) can provide some help for custom organized PvP dueling event at Outlaw's den?
The idea is a special tattooine instance for championship purpose, so we can be sur..
General/Other Support ticket
nevermind, I'll deal with this another way...
Why does customer support not care? I am not being helped! I STILL CAN'T PATCH!
I have tried to contact high tier technical staff through phone for 6 days now. Each time they tell me they are busy with some bogus maintenance. They REFUSE to transfer me. Each time I call they tell..
Support oder wie fhre ich meine Member zur Frustration
Hallo einen schnen Sonntag euch allen, ........
wenigsten an die die sich nicht gerade hoffen etwas vom Support zu hren nach dem sie 24 Stunden vergeblich auf irgendeine Regung gewartet haben.
I..
Can't call customer support from canada
Not sure what I'm doing wrong, but this number
00442030141826
does not work for Canada.
I have tried clicking 1 in before and 613, but both to no avail.
Is there a special way I have to click ..
Please fix laguage on which tech support send me notifications
Hello protocol droids, customer support and what not,
I have filed several tickets, and now I keep receiving answers on email on German ?!?
I play on English, write exclusively in English forums, ..
How to get answers from the support ?
I keep getting the error 1003 codes when trying to connect the european servers, ive tried opening the ports, giving firewall/antivirus access, even deactivating my firewalls, ive been trolling the fo..
Still no reply from Customer Support! Where is my order?!
Dear EA customer support.
Since it is virtually IMPOSSIBLE to get a quick response from you by phone or e-mail I've decided to take my problem to the forums.
Almost a month ago I ordered a game ..
Seriously, no response from customer support about Jung Ma?
Are we REALLY not going to have this resolved or even ADDRESSED until Monday?
Why the hell am I paying for this crap service???..
No daily in game support in this game
I posted a in game ticket 2 days ago since i cannot get on my ships on any toon cuz it does not appear in my hangar i have no clue what is causing this i put the graphics as low as they could go and s..
Customer Support Email
Can anyone provide me with an email address to contact customer services with regards to the One Time Password system failing to send me one ?..
Rated Arena Support
I want incentive. We don't have leader board, we don't have exclusive gear, we don't have anything really.
Bioware should add a "pvp exclusive" mount similar to the Gladiator mounts from Wo..
Stuck on update and cannot even contact customer support
I know there are many threads on the 'patcher suddenly downloading the whole/half the game again'. My gripe is actually more that I cannot contact customer support via anything other than these forums..
In-Game Customer Support Unavailable: European Servers
The In-Game Customer Service Portal and /bug are currently unavailable for European servers. We are working to resolve this issue as soon as possible. This will not prevent players from filing tickets..
@ Naugor | BioWare Customer Service - Forum Support
Hier →→→→→http://www.swtor.com/de/community/forumdisplay.php?f=12
wartet man auch auf eine Meldung vom Support, und das schon lange. Beehre uns doch mal mit deiner Anwes..
High Output Damage VS. Support DPS Role: Choosing Our Future!
This is going to be a short intro for a thread but I am curious as to what my fellow Guardians (and Sith-Imp Juggernauts) think would be the wisest paths for us as Vigilance Speced DPS to follow and a..
Lacking In-Game Support, Ticket# 10649534
Earlier today I sent in a support ticket regarding an item sale that was posted this week on Hypercrates of the Vice Commandant pack on the Cartel Market. I purchased a crate of these at the standard ..
Lag-issues in Germany/Europe, no Support-reaction
Hi there,
hoping to receive an answer here, I create this thread in order to point out that the german support is not working or refuses to help.
The issue: German and other european players are..
German Support dead? expression of displeasure!
Is Naugor dead or still alive?
There are really a lot of problems and the support transfer more to a customer to customer support as a really support from Bioware.
Do you have a solution?
It ..
In-game Support
Well, I've been waiting for 4 days now to get a respond to a ticket a wrote regarding a character beeing missing from my roster. I've updated the ticket, I've written all of the information that they ..
Game has my pc stuck in an unsupported graphics mode
this is really starting to annoy me as i can't get out or change my graphics resolution to something that is supported by my computer. At any rate what is going on is my computer after logging into a..
Bioware In-game support are slipping again.
What is going on with the support crew within the game lots of people are waiting for a week if not longer for tickets to be resolved is this standard of service really what players should have to pu..
3 hours later still unable to play after following C5 fix from support.
3 hours later still unable to play after following C5 fix from support. after this patch error I am considering quitting this game. customer support? no, I just get ignored. I did everything support h..
wo ist der support?
mal ne frage gibt es keinen supportmitarbeiter mehr
tickets die geschrieben werden bleiben offen !!!! man hngt mit nem Holokom Bug fest und bekommt keine hilfe
vieleicht kann mir jemand auf dies..
Support? "Ein schlechter Witz"
Hallo Community.
Ich wollte mich jetzt mal ganz unverfroren ber den doch echt miserablen Support von SWToR auslassen.
Gott sei Dank bin ich nicht der groe schreiben, deswegen halt ich meine Krit..
Where is the best place to get support?
My experience with EA SW Tor email support is nothing short of nightmarish. Is there a telephone option? I'm having a CTD issue with the latest patch, of which I've made a post in this forum. Is there..
A Thank You to Customer Support
When i filed my in game ticket about the missing cartel coins i didnt exept that my problem would even be solved.
As i posted here on another thread i was missing around 1050 cartel coins.
An biowar..
This game has terrible Technical Support
I recently put in a ticket for issues I was having in game -
- My game was randomly crashing and freezing my computer where I would have to do a hard restart, I wasn't able to ctrl/alt/delete or..
Bogus warning message from CommunitySupport
I posted a thread in the Shadowlands server forum warning other players about someone who was actively griefing ranked pvp players. I did not 'Call the player out' I said his name, so other people wo..
Support issues. problem not solved
I've encountered a bug on one of my characters - after completing tactical FP via GF my daily reward for that didn't unlocked next day. I've waited for weekly reset on Tuesday and it still was in ..
No support for missions?
I abandoned a planetary storyline mission on Quesh, because I missed some dialogue, and wanted to go back and hear it again, this was apparently a bad idea since I was now locked out of re-acquiring i..
Oddest support response.
I just had the oddest experience with in-game support.
I sent some items to an alt. The alt did not receive it. So I filed an in-game ticket about it. First off, it took 3 days for the ticket to..
2v2 Is All This Game Can Really Support
Aside from solo que, 2v2 ranked Is All This Game Can Support. I think it should be implemented into pvp for ranked. Add exceptions to double healer, tank/healer, hybrid but full tank/healer comps from..
Add online chat support for account/billing issues
...for people who can't talk (vocally impaired);
...for people who can't afford 45 min waiting for answer (skype);
...for people who barely can speak English.
Thanks
PS: and enjoy my free 40$...
no servers/windows xp/support finished
hi
I've just woke up and the game is loading OK but instead of the normal character select screen i get the server select screen,unfortunately there is no servers to select from
i check the server..
Support, pls tell me the cause!
https://www.youtube.com/watch?v=8jDmZfYuMrM
Is it my graphic card?!
Spoiler
------------------
System Information
------------------
Time of this report: 4/8/2014, 14:59:..
(Complimenting Customer Support)
Wow, am I happy with this service, I have submitted around 4 tickets, all my problems have been solved, I just wanted to take the time to say, thank you customer service, and keep doing what you're do..
High Resolution Launcher Support?
Hey guys,
I recently upgraded to a new laptop since the old one was aging quickly. It happens to have a 4k screen and most games look fine, but unfortunately it also makes the TOR launcher tiny. Is..
How long does it take for customer support to respond?
Hello, I have submitted in game ticket (ticket Nr 14034489) on 09/03/2014 on EU Red Eclipse server regarding lost items. For almost two days now i haven't received any answers, should I create anot..
Refer a friend not working and in-game CS support doesn't seem to care. Please help?
Could someone look at ticket #14010503 please? I understand that my account was not set up to receive email ( I have since corrected this. ) but I did follow the link and become a subscriber. Is ther..
Customer Service is great, really. The greatest support service i've ever seen.
Don't be shy to call to them. This guys/girls very kind, patient and helpful. Damn, I'd like services in my Mother Russia to be like this one. They even don't care about my very dirty and lame English..
almost no support?
Over the last few days the red eclipse server has been kick people off. Yet there is almost no way to get hold of support any way but inside of the game. Of which I cannot log into due to the servers..
Is there any supporting software/apps for Windows 8.1 RT ?
Hello there,
I made a hugh mistake, purchasing a Windows RT device :(
Still I want to use this device as an aid for my daily gameplay, or when I'm not able to actually play (when I'm on business..
Swtor unsupported mode
Hello all, now like many of you out there I hate lag, so I got a new computer for better performance, everything was fine until I installed the game... :csw_jabba:
When everything was said and done..
Need some work on customer support
I hope someone at Bioware wakes up to these patch issues. I can see multiple threads about it, and same thing happened last patch yet they haven't heard of any problems when I called in today. There i..
Missing Inventory Item - No help from In game support!
Dear Mighty CSR's,
I have just resubscribed back to this game after being away for quite some time. Upon logging in and checking on some items that I have been saving for future use/sale, i noticed..
is the phone service broken that they offer for support ?
Has anyone else tried to call the support line and it just sits there with a blank line ?
number that seems to have issues: USA: 1-(855)-345-2186..
Supporter needed in ger forum
hello to all of you,
since quite some time ,there was no supporter been seen anyway in the german forum! sry but i didn't know to help myself, than to post it here. maybe somebody could help us?!..
Stuck on Lord Vivicar's ship. In game support not responding.
So I am on the Vivicar Awaits quest and I died before I could open the force field. It took me to the medical droid on the other side of th force field. (Bad level design?). Now I am stuck because I c..
Support eine frechheit
Unglaublich, ich reiche zwei Tickets zu zwei unterschiedlichen Bugs ein, durch die ich Schaden nahm und außer wurde weitergeleitet und Ticket geschlossen nix! Im zweiten Bug habe ich schon mein ..
this is not right... i was having problem opening game and i called support and while
this is not right... I was having problem opening game and I called support and while the number you give and while trying to figure it out she hangs up on me while I was figuring it out.... first of ..
Support help i paying and i cant play
i suscribe yesterday to swtor but today when i going to login the game tell me ingrese your one time password, and i DONT remeber the email, please help me i input my credit card if i cant play i will..
Customer support help
Hello,
I made a ticket over 48h ago, what's the response time of the CS ?
Managed to delete my character by accident. Do i have any chance in recovering it ?
Character Info: Sith Inquisitor - Sorc..
Inacceptable behaviour by customer support
After experiencing a nasty run-in with the rishi datacron quest bug which I didn't know about until then (skull only working in instances other than 1st instance, which is the only one available 99.9%..
German Support
Dear ladies and gentleman,
I am a german customer of this game and a huge fan of it. But the inaction of the german support is a joke. I see you debating over player bans because of the faolure of bu..
Why act like there is support?
Nearly EVERY ticket submitted seems to get a response that you can't do anything, very sorry. Most of the time, the answers provided don't even match the question asked. If aren't even going to read t..
Be Wary of Character Rename Tokens and There is NO Ingame Customer Support
Hello eveyone if at all possible make sure you do not waste any of your hard earned money on Character Rename Tokens. I recently purchased one from the cartel market to rename one of my characters. ..
Support for brazilian players
Hello,
I play swtor living in Brazil and was about to activate a Subscription by the prices advertised in the store ($ 67.00 blr) but in time to pay the price changes to $ 29.99 usd in direct conver..
biofail customer support
Quote:
Greetings,
Thank you for contacting us.
Unfortunately, at this time we are unable to process your request as we do not offer the service you have requested.
Currently ..
Unsubscribed; thanks to Customer Support.
My friends and I migrated from Warlords of Draenor to The Old Republic. We purchased the expansions and subscribed (otherwise the game feels lackluster).
As we wanted to play as a group, we made new ..
No Combat Support Droid
I need to complete the Depths of Manaan Flashpoint for the story but I do not have a combat support droid when I enter solo. I also do not have the item needed in the mission inventory to summon it. ..
the support is a hoax?
so i have problems with another account
in order to solve the i followed the steps. and ended up creating a ticket. the ticked got an automated response
saying in short this :
"Thank you for con..
Support asks me for information and then closes ticket.
I Have a free character transfer from being referred. When I tried to use it a few days ago it was gone so i made an in-game support ticket and waited for a reply.
A day later i get a reply while i w..
Your in game support people realize how bad they're making the entire company look
by replying to EVERY ticket for the last 2 months as a bug in the game? It not only shows they aren't doing their jobs..but they are making the actual designers and devs in general look bad. Plus it R..
PvP Servers Are Finally On Life Support....Why?
Is it because there is no 'real' open pvp? I for one am waiting to transfer once again a couple toons to a more populated pve server for better ques.
Dear BW....get off your lazy and cheap donkeys a..
Given the @#$%^ response by ingame support lets try here...Re:MCR-99 droid quest
Clearly your in game support team has never played the game. They keep telling me that as a pub toon I need to scan the droids on Empire only planets.
MCR quest bugged out on me, I just want the pet..
Windows 10 Support
With it being a month away from Win 10 officially launching, is Swtor compatible with this OS or has there been any communication on it? Just wondering due to how Swtor currently throws Win 7 back int..
(Full) 4K Support with the new Expansion Pack would be great.
As the title implies, it would be great if you could spare one of your interface programmers for a few hours to complete the 4K support at some point.
Right now the game only supports the resolution ..
So I called customer support over slow download speeds with Win10...
I upgraded my Win7 machine to Win10 with a clean install, so I had to download and install SW:TOR again. After being sent to tech support, they had me download and run the UOLTest program to check th..
Installation of the driver and support components require administrative permission a
Hi,
I've been getting this error when trying to get into the game on my old Windows XP machine.
Installation of the driver and support components require administrative permission acknowledgment. Tr..
Cannot Create a Support Ticket In-Game
Hello, I cannot Create a Support Ticket In-game. When I attempt to create a Support Ticket in-game it says I have exceeded the maximum allowed of open tickets. I indeed have because I have reported Go..
INgame costumer support not working?
I have issue with items, witch is not mentioned in we can't help section of response, so my question does this system even work? has anyone got help from costumer service in game? And who should i con..
This is getting ridiculous.. Costumer Support.
So I came back to SW:TOR after a long retirement and wanted to jump back in on my level 55 Sorcerer... only to find out its gone. No memory of my beloved evil sorcerer. Submitted a ticket a WEEK ago. ..
Please let us stop Combat Support Droid from tanking
Let us turn off the taunts and guarding. I am a tank and don't have dps gear and this stupid droid pulls everything in all the wrong ways and places. Just like our other companions please, let us tu..
How Do You Obtain VioP Support?
What is the easiest and trouble free software to obtain as an individual to share it with other people? I tried reading the TS3 site, but despite saying that it is available for free as a server to a ..
The true PvP support petition
I know what the veteran players will say. These /signed petitions won't work because bioware ignores them. You know what they won't ignore? 100... 200.... 500... canceled subs. If you love pvp right n..
Manaan Solo BUG - no Combat Support Droid
Hi,
On my Jug I've tried now 7 times. Lana gives him the quest, it doesn't say solo. He enters the area, it still doesn't say solo, there's no button to call the Combat Support Droid and there is NO..
Log In Server and Customer Support
The log in server has been down for a couple of hours, but customer service hasn't even acknowledged the problem much less provided information about a fix. I am new to the game. Is this kind of apath..
support outside the game make a ticket?
the game will not run at all the launcher is dead
happen today, i was in the game and exit out (close out) of it the game lockup (freeze) now it will not even come on desktop to use at all.
love to ..
No combat support droid Solo flashpoint
Hey guys, im currently working my way through a solo flashpoint, the combat support droid i was allocated has died but im not able to summon another droid. I keep getting a message to say i need to be..
how to do fps in solo mode with combat support droid
I have done numerous fps with the combat support droid, boarding party and foundry. But now I am trying to level up doing more fps, and am having problems finding a way to do them in solo mode. I pi..
Chat is rigged with people paid to be Hillary supporters.
I speak undeniable truth and I get squelched, they sit there and shout hate about Trump for hours and nothing happens? You guys just lost more than one player because I will show everyone what you guy..
Karamelka 4.7 Marauder and Sniper Montage <--- Support.
I have never in my life seen a video like this have more Dislikes then Likes (as of the time posting this). That is asinine. The guy spent a long time recording with Fraps to gather this footage. It i..
games support
Disgusting support the game! In other projects even listening to users and how to eliminate the problem (((short kkto can answer me properly to my questions? Here are screenshots
1 http://joxi.ru/BA0..
Question - Which Server to play on & Which Support Class is used for Highend Raiding
Dear all,
I just decided to give SW: TOR another chance as they have failed miserably at the beginning when it came out by providing 0 content for max level players.
I have a few questions and it wo..
Petition to nerf Merc/Commandos. please comment to support!
I think by this point anyone who regularly plays pvp knows that this class is very unbalanced compared to every other dps class. They are the highest dmg dealers in the game, while being ranged, which..
About Customer Support...
There's a serious issue going on with one of my characters that potentially ruined my gaming experience. I have contacted Support via different ways, but I have doubts regarding a matter. My Subscript..
Looking for patient/supportive guild.
Hey guys,
I'm looking for a guild that is willing to teach someone in being a more social and active player. I've played MMOs for as long as I can remember, but I'm not very good at socializing in Pv..
Couldn't find the "tech support" forum, so :/
Alright, long story short, I can no longer play SW:TOR. For some reason, when it last tried to update about a week or so ago, it failed completely, and now it won't even launch the launcher.
What do..
Swtor needs life support and the devs are worried about skanking
EA you only have 1 forum left wanna take a guess which one it is? Is the goal to have zero forums left? IDK this game is dying cant even merge servers anymore /sigh maybe hire WOW s team idk its s..