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swtorsk problem

8:24 pm, November 18, 2017 I have the app on my android phone, it is generating a security key as advertised. However, I don't need it to log onto the game. I can still log on without inputing the generated key. I can even lo [..] View

PSA: Security between SWTOR and EA/Origin account

8:24 am, October 30, 2017 A little heads-up on account security: If you haven't done already, go to https://account.swtor.com/user/security-key and set up a security key for your phone. What the app does is creating a seco [..] View

Setting a security key.

8:24 pm, October 8, 2017 Since some times the OTP takes several minutes to arrive to my e-mail, I was thinking on using the security key. But I want one question and need a bit of help if I get to it: 1- If I were to change [..] View

Problem with Security Key

8:24 pm, May 25, 2017 Hello Im having problem with creating my security key. Im using mobile app. Im typing serial number from website, app generated key, im typing key into blank place on website. Submit, there is inform [..] View

Tips For Somewhat Beginners (By a Beginner)

8:24 pm, May 1, 2017 Hey there! I quite enjoyed giving a few tips to people in part 1 of the mini-series I am doing ( http://www.swtor.com/community/showthread.php?t=919953 ) So I thought "May as well give a few [..] View

Security Key bugged...

8:24 pm, April 2, 2017 Over the last month, my logins have been acting really odd. Whenever I attempt to log in to the game, I put in all my details, security key and then boom, it asks me for my key again, I enter it again [..] View

Forgot Password and can't activate old account

8:24 am, January 3, 2017 Hi guys and girls, A buddy of mine, who has an old account, is trying to come back to the game. He has forgotten his password, so he can't long into his account. He cant reset the password, becaus [..] View

Guide: How to F2P in 5.0

8:24 pm, December 23, 2016 There’s been lots of discussion on how crippled the SWTOR Free to Play (F2P) option is, and that it is even worse in 5.0. All that is true. BUT, I do want to assure new players (are there [..] View

Cartel Coin Grant

8:24 am, November 15, 2016 I have subscribed since Oct 14,2016 and I have the Security Key as well. When do I get my Monthly CC grant? It's November 14 already and I don't have my CC granted to me as of making this post. Is g [..] View

Got A New Phone And Want To Activate Security Key On It.

8:24 am, November 2, 2016 I recently switched to a new phone and downloaded the security key app. Still having the old phone and old app, I went into it, got the serial code, and tried to input it into the app on the new phone [..] View

DvL Companion

8:24 pm, October 7, 2016 So, can someone explain to me how it will be decided, which comp I will get? Is it depending on choices in main story for each character or shich side will win the event overall? Also, if I have secu [..] View

Smartphone security keys

8:24 am, September 23, 2016 I just downloaded and installed what I thought was a smartphone security key app *i.e., I can discard the physical security key that came with the game(, but instead, the app just keeps cycling throug [..] View

Security Key Query

8:24 pm, July 7, 2016 Not actually a new player but couldn't think of anywhere better to put this: My ISP is one of those annoying companies that changes your IP address every time you connect and charges extra for the pr [..] View

Need Help With Security Key

8:24 am, June 23, 2016 Hello I'm having some issues with my security key when I try to finish the making process when I type in my password for the security key when I type it in it says "INCORRECT ANSWER" anyon [..] View

S/N location for security key

8:24 pm, April 12, 2016 Trying to switch my sec. key to another phone. Putting the app on the new phone it asks for the S/N. FAQ's say to go to information in the app for the s/n, but I see no other options other than to act [..] View

Something wrong with Security Keys?

8:24 pm, February 11, 2016 So, I recently added a security key to my account. The website and game both take 6 to 10 tries to get logins to work. I am typing the password correctly, and I am doing the security key correctly. [..] View

Not really new but...

8:24 am, January 29, 2016 Why do they make me enter a one time password EVERY. SINGLE. TIME. Every time I sign in I have to enter one. It's incredibly obnoxious. What is the reasoning behind this? Just to make me buy a securi [..] View

Hi Can't even log in

8:24 am, January 17, 2016 I am a new player to SWTOR and I get this message on log in. The Display Name, Password, or Security Key you have entered is incorrect. Please confirm your log in information. I have changed my passwo [..] View

Trouble setting up my security key

8:24 am, November 10, 2015 I wasn't sure where to else to put this since I'm still fairly new to the game as far as experience goes. I finally decided to try the mobile security app and I'm having trouble getting it to work. I [..] View

Security Key and OTP trouble

8:24 am, September 30, 2015 I recently had to remove my security key through Customer Service phone call and I also deleted the app from my phone as well. I'm trying to set up my security key again but I need a OTP to continue.. [..] View

Can't read security key!

8:24 am, September 29, 2015 I opened the security key app as usual and thought at first it had glitched and wasn't showing a number, till I backed out and reselected the key to find that it wasn't missing the numbers, I simply c [..] View

Question about order

8:24 am, September 24, 2015 Ordered shadow of revan just now and after I'd confirmed the purchase and seen the receipt I clicked to go back to the main site but it asked for my password and security key again then and once I log [..] View

SWTOR Security Key and iOS 9?

8:24 pm, September 17, 2015 I searched the forums and could not find this answer, so I am posting here hoping that this is the correct place. Does the iOS Security Key app work with iOS 9? Thanks in advance for your timely res [..] View

A few questions from a returning player.

8:24 pm, September 15, 2015 So I was here at beta and launch and played pretty extensively for a year or so before I got lost my security key and just walked away from it, and recently decided to come back and give it a whirl ag [..] View

Not Receiving Recruit a Friend Monthly Credits

8:24 pm, September 15, 2015 I have recruited 3 players to SWTOR and I received three of the Droids, the speeder and the first 100 credit reward for all three when they subscribed. Since then I am only receiving 600 credits per m [..] View

surviving after the hack

8:24 pm, September 12, 2015 My account has been recently hacked. Even though it had a security key app thing, my Yahoo account was broken in to and they were able to remove key feature. Change my password and even attempted to [..] View

The text "Lost your Security Key?” dosn't show up. my authendicator dosn't work.

8:24 pm, September 2, 2015 There is a guide to use for when I need to remove my security key on my account. but this part: As your account has a Security Key associated with it, you will prompted to enter your Security Key Co [..] View

Can't set up new security key

8:24 am, August 29, 2015 I have just gotten my new phone and now can't set up my security key on it. The serial number you give me to input has both numbers and letters but the security key app will only accept numbers. Is th [..] View

(Windows 10) Launcher Error, Microsoft Visual C++

8:24 am, August 23, 2015 Installed most recent update for Windows 10 last night, can't get the game to launch at all today. Screenshot of the error: http://i.imgur.com/AIFP3zy.png Has Errors for Line 434 and 428. Clicked R [..] View

There's no options tab in my security key app

8:24 pm, August 21, 2015 I was trying to set up a security key on my galaxy phone, and the website kept telling me it couldn't find my serial number. So I looked up what to do when that happens, and the consensus seems to be [..] View

My security key is dying

8:24 am, August 21, 2015 My security key is dying after 3 years of use. I am a subscriber and have been since launch. I have used a security key the entire time. The security key is beginning to fail. I fear it will SOO [..] View

Security key problem

8:24 pm, August 12, 2015 Hello! My friend has a problem - he lost his security key app when he performed full reset of his phone. How he can use his account without SC or how he can get new or old serial number of this app w [..] View

Fix the security key app please.

8:24 pm, August 6, 2015 Whenever I use the app to set up a sec key, it only gives me a 6 digit code instead of a 7/8 digit code as my sec key. When I enter it in the confirmation part it registers just fine, but it won't let [..] View

Help with the security key (new thread)

8:24 pm, August 5, 2015 Ok so here's my problem. I just did a factory reset on my phone and I had to reinstall the SWTORSK app. I already deleted the old key from my account but I have some trouble setting it up again. On [..] View

Can't set up mobile security key - Android

8:24 pm, July 4, 2015 Hey all - I had to, due to some issues with a tablet, uninstall and remove my security key. I am a subscriber, so I redownloaded it after an uninstall. It is asking me for a 7 Digit Serial Number. Ho [..] View

“Replace my Security Key” option?

8:24 pm, June 29, 2015 My Security Key currently is via the iOS app on my 4th Gen iPod Touch. I would like to have it transferred to my phone, which is an newer Android device. When I checked the Customer Service FAQ's, [..] View

Launcher freezes

8:24 am, June 17, 2015 Morning - I seem to be borked by something I cannot get around I run the launcher, password and security key go in, and then it sticks on 'updating' , showing with a nice sense of irony that installa [..] View

Complimentary monthly cartel coins from Security Key

8:24 pm, June 16, 2015 I had a physical security key from launch, and when the game introduced F2P and cartel coins, I had been getting 100 coins per month for having the security key. I went with the mobile key around May [..] View

.. Set Up Your Security Key

8:24 am, June 15, 2015 Hello. I am trying to install the security key. After entering in the mobile phone code begin generated temporary password. How much is not enter these passwords in the form of "Set Up Your Secur [..] View

Cannot use PTS Character Copy

8:24 pm, June 11, 2015 I've cleared internet cache, removed cookies, tried alternate browsers and multiple computer platforms, logged in and out multiple times, tried refreshing, and done everything short of sacrificed a ja [..] View

Problem with linking physical security key to account #2

8:24 am, June 9, 2015 To Whom It May Concern: I am attempting to link my security key to an alt account of mine. Of the various choices (set up new key, link key, etc) I chose the link option. I enter both the serial [..] View

Mobile security key issue

8:24 am, June 6, 2015 I've been trying to download a mobile security app from google play store, but sadly it says that it won't work on my phone. The whole point of Android is to put a standard, how is this even possible? View

Can't set up security key.

8:24 pm, June 5, 2015 As the title says, there is no option to set up a mobile security key anymore. Only a physical one. ...so...any news when this will be fixed? Picture of the page: https://i.imgur.com/Q8UG6Fy.png Upd [..] View

Issues with the Mobile Security Key

8:24 pm, June 4, 2015 Hello, I am having a problem with my mobile security key. I bought a new phone and I want move my security key on the new phone so I went to my account information page and I removed my old security [..] View

Security Key Trouble

8:24 am, June 3, 2015 Hello everyone, I recently upgraded my phone and decided to stop using my old one. So I added the security key app onto the new phone and got it set up. For some reason, the code never works. I got iO [..] View

im disgusted

8:24 am, June 2, 2015 After posting a thread about a guild bank problem, I have noticed that it is a common issue that happens all the time. Why not make a security key for guild owners. Or how about clearer instructions s [..] View

Security Key Coins

8:24 pm, May 30, 2015 Hi ! Here's the problem : I got a security key the 28th of May (it's the app). And i'm supposed to earn 100 cartel coins each month, but i didn't get it the day i got the key. Maybe it's not like the [..] View

Security Key available through e-mail?

8:24 pm, May 24, 2015 Heya. Is there a way to set up a security key through e-mail, rather than a phone application? I have a tendency to lose my phone often and would like a more stable option to set up a security key. D [..] View

Impossible to set up Security Key on Apple Iphone

8:24 pm, May 24, 2015 So, this is very smart, guys. I go to set up the security key (I had done it in the past) because I'm absolutely SICK of having these constant one-time passwords every time I try to log in. The probl [..] View

Mobile security key option not showing up

8:24 am, May 20, 2015 Had to factory reset my phone earlier. I removed the previous mobile security key from my account here and wanted to reattach the mobile key...but there's no option except link a physical key or re-li [..] View

SW:ToR Security Key

8:24 pm, May 16, 2015 This needs to be available on Windows phones. It should have been available on Windows phones for as long as it's been around, but it seriously needs to be available on Windows phones. When will it be [..] View

The Gree don't want me playing this game.

8:24 pm, May 13, 2015 The Gree event has started, but apparently, they are using their advanced technology to prevent me from joining the game. Ever since their arrival was announced in the launcher, they have been using t [..] View

Serial key broke my game?

8:24 am, April 11, 2015 So. I made a Security Key "Note I am a sub with the 77$ subscription. " I used the mobile app but now it keeps telling me whenever i log on anywhere " Password or serial key incorrect [..] View

Launcher not patching since 3.1.2a

8:24 pm, April 10, 2015 My launcher get stuck patching at 87.5% yes i can press play but it just closes the launcher, i've already reinstalled SWTOR but it's exactly the same, it was perfectly fine before this patch and this [..] View

Game sends me back to desktop

8:24 pm, April 7, 2015 Hi there, After successfully installing the latest patch I have logged in with my security key and tried to load one of my characters it sent me back to desktop while in loading screen. I have resta [..] View

Android Security Key app crashes after entering numbers

8:24 pm, April 2, 2015 Like in the title. I downloaded this app:https://play.google.com/store/apps/d...ea.SWTORSK_row And I followed instructions from your website. After entering my serial number and activation code app c [..] View

Security Key Issue:

8:24 pm, March 31, 2015 Hello, i want to get a security key, but im from Colombia, i want to ask if there is a way that i can get one? couse i tryed to download de phone app, but i cant couse is not avaliable on my country, [..] View

Level 20 validation email

8:24 am, March 31, 2015 So I found a thread and work around for this issue (use a completely new email), but the message received concerns me. Quote: We have received your request to update your email add [..] View

Can't access subscription info

8:24 am, March 12, 2015 When I click on the subscription link to add game time I get a "General Error" with subtext saying "an error occured while trying to process your request." I've tried multiple br [..] View

Can't relink mobile security key

8:24 am, March 3, 2015 I installed the mobile Security Key app on my tablet, but had to restore the tablet to factory specs due to a problem I was having with it. I got my apps restored, went and unlinked the security key [..] View

No mobile security key set up

8:24 am, March 3, 2015 I got a new phone so I needed to move my security key. I first removed the old one my phone and account and that went just fine. Then I downloaded they security key app on my new phone just fine as we [..] View

No Play bottom

8:24 pm, February 27, 2015 I have a problem with the launcher of the game, after i submit my name and the security key code, on the second screen that comes i have notting but the exit button, no write in the center windows end [..] View

Few questions if you don't mind.

8:24 am, February 27, 2015 1} Can someone explain how to use the security key please? I tried once and then I could not log in so I had to remove it immediatly. 2} Are the CC's for subs given at a certain time every month [..] View

Is there an alternative to the security key app?

8:24 am, February 21, 2015 I need someone with power to answer this. What is the justification of having a security key option that only those with expensive smart style phones can take part of, and they get rewarded for it in- [..] View

Login not possible

8:24 am, February 20, 2015 hello there, i can't login anymore as the launcher says: Name, Password or Security Key is incorrect i am using the hardware security key from the collectores edition. * tried on 2 different PCs. [..] View

Mobile set up security code is gone.

8:24 pm, February 2, 2015 Hey gyus. Got the following problem. I was trying to get this damn security key through official app store application and once I did it I created a file with the first code that was given in this app [..] View

Hello All,

8:24 pm, January 17, 2015 Hello All. Im trying to make the fix for the Security Key: to add the app bit it show that´s invalid ??!imoe can that be fixed please i've returned play ffor 2 day and there was no liberati [..] View

My Password was no longer working. Why?

8:24 am, January 15, 2015 Ok, i haven't logged into my account for about 5 weeks, and when i went to log in today, it failed every time. I re-typed the password and i also have a security key installed. After like 17 attempts [..] View

Returning player help (login)

8:24 pm, January 10, 2015 Hi guys, My wife has an account (f2p) and she wants to get back into the game, but she forgot all information associated with the account (display name, password), and there is no e-mail associated w [..] View

Cannot login with credentials

8:24 pm, January 7, 2015 EDIT: Issue resolved I removed SC and will be using OTP until I set it up again on another phone. Following upgrading my Origin account security by enabling Origin security codes. The Launcher no lon [..] View

Very disappointed in our ingame CS

8:24 pm, January 4, 2015 My account was hacked and stripped on 12/31. The nice account manager I spoke with on the phone fixed me up immediately on Friday morning. I have been waiting for 3 days, however, to get an ingame CSR [..] View

New Subscriber, add Security Key 100 coins?

8:24 am, December 27, 2014 So I added a boxed version of the game to my account. I got the 30days of subscription and 500 Cartel coins. The main thing I want ti buy is the Cathar Species. So I was wondering should I get an extr [..] View

confuse

8:24 am, December 26, 2014 It will come on very sudden go to the server area and will be blank and will have to log out of the game. Then log in again to game it come like nothing have happen it has come more seen mobile secur [..] View

More options for security key

8:24 pm, December 7, 2014 There are currently only two phone models that you are able to get a security key from. Perhaps you could set up a text system so that all models of phones are able to receive security keys? It is ver [..] View

web site log on.....does it really require all of this

8:24 am, November 29, 2014 it keeps getting longer and longer.....seriously, why is it.... Log in 1...name/password/security key Log in 2...name/password./capcha Log in 3...security key again I can log into my governmen [..] View

Unable to purchase Cartel Coins on SWTOR site

8:24 pm, November 20, 2014 On 11/17/14 I was able to purchase Cartel Coins no problem on the site. The next day, after being required to use a captcha and then my security key I can't purchase any. It's not that the payment [..] View

Returning Player - What to do with my Cartel Coins?

8:24 am, November 20, 2014 Hi all, I played a JK about 2 years ago, but never got beyond Lvl 35 or so before I stopped playing. Now I'm returning as a preferred status player and have just restarted with a new JK toon - I'd [..] View

Pet noises

8:24 pm, November 15, 2014 Quick simple questions, I saw and have heard pets making noises, does the mouse droid pet you get for 25k from the security key vendor make a noise?, does the mini sand crawler and interrogation probe [..] View

collector's edition key

8:24 pm, November 15, 2014 I have recently purchased a collector's edition off ebay and the person never said key was used, but after edition arrived at my home, I found the security key worked but the collector's edition regis [..] View

One-time password - many times over.

8:24 pm, November 14, 2014 I had to deactivate my android security key app, since i switched to blackberry, and it's not supported (why not?). and it seems like every time i go to log onto the game, i'm prompted to retrieve a [..] View

Security key vs. App Store(s)

8:24 pm, November 11, 2014 Hello there customer service. Firstly i want to mention that i do NOT live in the USA nor i do NOT have acces to their, US, apple store. Well i do not know how apple or YOU manage the store, and a [..] View

Security Key issues - Google Nexus 5

8:24 am, November 9, 2014 I know I've seen this all over the forums and I've tried all the suggestions but I'll ask again. I am trying to use the Android version of the SWTOR Security App for 2 factor authentication on my L [..] View

Getting tired of this one time password thing

8:24 am, November 5, 2014 Hi, It appears for some odd reason I keep getting everytime I log in, a request for one time password... Someone told me in game that Bioware is forcing this on users both FTP and SUBS to get [..] View

Problem with downloading game through launcher - 1,5mb/s to 0 in less than 10 seconds

8:24 am, November 2, 2014 Hello, I just bought a new computer with the same version of windows as before. Every kind of download is working well, with speeds such as 1,5 mb/s. I just downloaded the launcher and the launcher [..] View

Security Key IOS problem

8:24 am, October 30, 2014 Ok, so I have had the security key app for a while. I'm not asking about the code to activate it or anything like that. But, today 10.29.14 I couldn't sign in to swtor. It turned out my security key w [..] View

Annoying account issues

8:24 pm, October 21, 2014 So, just today I subscribed (yay :jawa_biggrin:) Problem is...I can't make a security key (can't find my serial number and the mobile app DOESN'T work at all. So...every time I want to log into the [..] View

Android security app. Unable to setup....

8:24 am, October 16, 2014 Hey there. I'm a freshly returned subscriber. I thought I would secure my account a little more, by using the mobile app security key generator.... after trying to find the information button several [..] View

Having a HARD TIME logging in sometimes.

8:24 pm, October 12, 2014 I resetted the bitraid folder, made all not read only, searched for viruses, closed other applications, closed antivirus and firewall, flushed pc with ccleaner, and even complained on my internet prov [..] View

Fail to recive Subscriber Monthly Grant CC

8:24 am, October 10, 2014 Hello, I have a subscription of 60 days from a code card. This is my CC history: 10/10/2014 In Game Achievement Coin Grant 20 725 10/08/2014 Weekly Pass: Operations -240 705 10/05/2014 In Ga [..] View

Buy Physical Security Key in Europe

8:24 pm, September 29, 2014 Hello, I recently lost my Security Key and I wanted to buy a new one, and after checking in the store and in google, found out that it isn't available for sale so I wondered if it was posible that it [..] View

No monthly cc because bioware likes to troll

8:24 pm, September 26, 2014 like the title says i didnt get any. i use 2 months pre paid card and im supposed to get 500 cc when i first register game time and 500 more after 30 days of time used. i have 24 days left and didnt g [..] View

Mobile Phone Security

8:24 am, September 26, 2014 i have two mobile phones, can install the security apps on both phone ? or i can only have one phone using the security key apss View

Security Key: Black on Black - Can't see the number

8:24 pm, September 23, 2014 Using the Android App, I opened the security key and the black number at top was on a black backdrop. I managed to fix this by rotating my phone and viewing it in landscape mode. It seems to me that [..] View

iOS 8 for iPhone not proving trouble?

8:24 pm, September 18, 2014 Last time when Apple brought out a new iOS, the security key app didn't work. Is there any trouble now? Since they did launch iOS 8. Please don't troll this thread, want an honest answer here. View

login failing randomly

8:24 am, September 8, 2014 i was playing a few hours ago. i logged off. tried to log back on and the launcher says login failed. it says username, password or security key may be incorrect. i have tried several times to log [..] View

One-Time passwords don't come to my mail -- can't log in my acc on forum nor game

8:24 pm, September 6, 2014 I've made a new account and bought a subscription to post on your forum -- you must respect it and return my money when the things come back to normal I have an account associated with email on .r [..] View

Setting up security key app help

8:24 am, September 4, 2014 Hello all. Trying to set up my security key app on my phone but the app is asking for the 7 digit serial number. Where do i get it? i am on the set up security key on the website but i don't see a cod [..] View

Security Key setup

8:24 am, August 31, 2014 Hi dear CS ! I try to setup a new secuity key for my account. After waiting more than 10 minutes for my password mail ( BW maybe you should check your ISP :D ) I enter the 2 numbers ( long and sh [..] View

Security Key Issues

8:24 pm, August 30, 2014 Why do I need an ap to set this up? Not everyone has or even wants a smart phone. I'd like to know why we can't have the key sent to our phone by text? You don't even have where it explains how to get [..] View

Security key and Cartel Coins

8:24 am, August 29, 2014 Hello, I've heard mention that those people who use app security key and have it linked to the server (??) gets extra Cartel Coins during the monthly subscriber CC reward. I've searched to confirm [..] View

Forums

No mobile security key set up

Mar 3, 2015, 10:37 am I got a new phone so I needed to move my security key. I first removed the old one my phone and account and that went just fine. Then I downloaded they security key app on my new phone just fine as we[..] View

Can't relink mobile security key

Mar 3, 2015, 10:14 am I installed the mobile Security Key app on my tablet, but had to restore the tablet to factory specs due to a problem I was having with it. I got my apps restored, went and unlinked the security key [..] View

Is there an alternative to the security key app?

Feb 21, 2015, 11:26 am I need someone with power to answer this. What is the justification of having a security key option that only those with expensive smart style phones can take part of, and they get rewarded for it in-[..] View

New Subscriber, add Security Key 100 coins?

Dec 28, 2014, 11:54 am So I added a boxed version of the game to my account. I got the 30days of subscription and 500 Cartel coins. The main thing I want ti buy is the Cathar Species. So I was wondering should I get an extr[..] View

Updating to IOS5.1 (will I have issues with my security key app?)

Dec 26, 2014, 10:40 pm I have IOS5 currently, about to update to 5.1 (iPhone duh..) I have a working security key app. Will updating screw up my working swtor security...[..] View

Security key issue.. lucky I was login already

Dec 26, 2014, 10:19 pm Well I have the security key app for my android and when I generate a new key the launcher shows an error that the key or any information is...[..] View

Physical Security Key

Dec 26, 2014, 4:15 pm I cannot buy the physical security key, when i press "order on origin" it sends me to the homepage, i try to search the shop, but without any luck. ...[..] View

Security Key Vendor Locations

Dec 26, 2014, 4:15 pm Okay so I have found 3 security key vendors but im wondering where the others are hiding. looking for all locations. so far there is one on the fleet. one on drommund kaas and one on ilum (the one on[..] View

Multiple Security Keys

Dec 26, 2014, 4:12 pm I have the Iphone app for a security key. I am planning on getting an Android phone soon. will I be able to setup another key for my account using...[..] View

how easy is it to remove the security key?

Dec 26, 2014, 4:09 pm given you didnt lose it, or didnt get hacked, you just want it gone?[..] View

Android security key app

Dec 26, 2014, 1:37 pm Please put me in contact with the appropriate people. I am an Android developer. I would like to redesign the Android security key app for Holo...[..] View

Security Key Stocks

Dec 26, 2014, 12:34 pm Hi CSR Droids. I just got off the phone with Billing & Accounts. Apparently there is a shortage of Physical Security Keys at the moment. Just...[..] View

Issue with security Key since log into PTS

Dec 26, 2014, 11:41 am So today I logged into the PTS, then i logged out so I could log into the Live server, and my security key doesn't work. When I try to log into my...[..] View

Security Key Doesn't Work

Dec 19, 2014, 7:47 pm I have downloaded the Android security app, and set it up following the instructions on this site. The web site login tells me the code is invalid,...[..] View

Android Security Key

Dec 19, 2014, 5:41 pm Dear Bioware, Do you ever plan to fix/update your security key app for android? Oh sorry, cant you read this? Now you know how I feel every...[..] View

Security Key Broken

Dec 19, 2014, 5:21 pm Just a heads up, No matter what I tried, You mobile security app is broken, and only tells me on the forum log in that it cannot be found..the game...[..] View

Reinstall Security Key

Dec 19, 2014, 4:03 pm Hi there ... A few months ago I called the support center to remove the security key (I have "swtor collectors edition"). Now can i reuse and...[..] View

Unable to get security key

Dec 19, 2014, 6:04 am Last Wednesday i tried to create a security key (MOBILE) for my profile but when after when i did all the steps i go to play the game and it said...[..] View

Android security key colour question

Dec 18, 2014, 6:25 pm I have a general question, I have the Security key installed on my android, when I use it most of the time the security code is in a black font and can be difficult to read, sometimes however it appea[..] View

Security Key app for iPod

Dec 18, 2014, 5:16 pm I decided to subscribe the other day and with the encouragement of a friend, trying getting my security key. Now I have an iPod touch on OS 6.1.6. The app page for the security key says that it works[..] View

Cannot Remove Security Key?

Dec 18, 2014, 1:30 pm So with no 1-800 for support, how can I get my security key removed from my account? I refuse to call the US from Japan and be placed on hold for 1...[..] View

Security key activation code

Dec 18, 2014, 8:34 am Got the key on my iPhone 4 and want to put it on my iPhone 5 but for personal reasons I am unable to call so I'm wondering if I answer my security...[..] View

Security Key Issue

Dec 18, 2014, 3:50 am I have an android security key app and I need to reformat my phone. Knowing that will mean my security key no longer exists I called customer service...[..] View

Security Key Inception - What the heck?

Dec 15, 2014, 11:48 pm Hey there, I'm trying to set up my security key and I think I'm getting trolled by you guys :S So I got to the part where I have the APP on my iphone, and during the first time setup, it's aski[..] View

Star Wars: The Old Republic Security Key FOB

Dec 15, 2014, 10:39 pm is there any way to buy a Star Wars: The Old Republic Security Key FOB in poland i dont even see this on origin[..] View

Does swtor security key still not work with IOS 7?

Dec 15, 2014, 11:24 am I'm just wondering if the security key works with IOS 7 now, last time it didn't work for me so i had to remove it. Is there any update on this?[..] View

Security Key APP for BB?

Dec 15, 2014, 5:03 am I have read a couple different times that it was available for iPhone and coming soon to Android and BlackBerry, I'm pretty sure Android users can...[..] View

Request: Windows Phone 8.x Security Key App

Dec 14, 2014, 9:10 pm Just as the title suggests, a request for a Windows Phone App for the security key.[..] View

Question about Security Key App on iphone

Dec 14, 2014, 6:49 pm I have the app on my iphone but would like to know if I can install the app on another iphone and it work. I have read that you have to call customer...[..] View

The email address, account, password or security key you have entered is incorrect

Dec 14, 2014, 3:31 pm I get this upon trying to log in. It worked yesterday when I logged in. I was able to change my password on the account page, but it won't accept...[..] View

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